IT Support Manager

Job Description

Title: IT Support Manager

Company Name: Orange Business Development Ltd. (Orangebd)

Vacancy: 1

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor of Science (BSc) in Computer Science & Engineering, Bachelor of Business Administration (BBA)

Experience Requirements:
∎ At least 2 year(s)

Job Responsibilities:
∎ Assessing the technical needs of staff or clients
∎ Establishing and maintaining strong relationships across teams and with staff/clients
∎ Measure service satisfaction levels
∎ Managing and upholding the troubleshooting escalation process
∎ Managing hardware and software
∎ Resolving system and application issues
∎ Assisting with IT equipment sourcing and budgeting
∎ Occasionally working with third parties to rectify issues
∎ Identifying gaps in the support process and amending them accordingly

Salary: Negotiable

Compensation & Other Benefits:
∎ T/A, Mobile bill, Performance bonus, Weekly 2 holidays
∎ Lunch Facilities: Partially Subsidize

Job Source: Online Job Posting.

Application Deadline: 31 Jul 2021

Company Information:
∎ 10 Jul 2021
∎ Orange Business Development Ltd. (Orangebd)
∎ Address : House 171 (3rd Floor), Lane 01, Baridhara DOHS
∎ Web :
∎ Business : Orangebd is an established IT company delivering web services of any complexity to clients worldwide. We provide a range of website design and development services for business needs from a simple one page web presence to full brochure websites. We also offer tailor made solutions for e-commerce, product databases, online booking systems, content management facilities and much more...

Category: IT/Telecommunication