IT Support Engineer
Job Description
Title: IT Support Engineer
Company Name: Akij Group
Vacancy: --
Age: 25 to 32 years
Job Location: Dhaka
Salary: Negotiable
Experience:
- 1 to 2 years
Published: 2025-11-26
Application Deadline: 2025-12-04
Education:
B.Sc in Computer Science & Engineering
Requirements:
- 1 to 2 years
Skills Required:
Additional Requirements:
- Age 25 to 32 years
Basic understanding of Windows & Linux OS, file systems, and system administration concepts.
Working knowledge of shell scripting (e.g., Bash, PowerShell).
At Least Minimum 1–2 years of experience in technical support or a similar role.
Strong problem-solving skills and the ability to work effectively under pressure.
Excellent communication skills and the ability to support users of varying technical expertise.
MTCNA, CCNA, CompTIA certification will be preferable.
Responsibilities & Context:
Provide technical assistance to end-users via phone, email, and remote support tools.
Troubleshoot hardware, software, operating system, and network connectivity issues.
Install, configure, and maintain desktops, laptops, printers, and related peripherals.
Support LAN/WAN connectivity and assist with basic network troubleshooting.
Install, configure, and maintain network devices such as switches, routers, and access points.
Perform network configuration updates, firmware upgrades, and routine maintenance.
Monitor network performance using tools like OpManager, AppManager, NetFlow, and Cacti.
Apply system updates, security patches, and configuration changes on Windows and Linux systems.
Perform scheduled backups of system configurations and network device settings.
Install, configure, and troubleshoot user devices, printers, IP phones, and CCTV systems.
Manage and update support tickets accurately in the IT ticketing system.
Collaborate with IT teams during system upgrades and technology deployments.
Support administration of collaboration tools such as Exchange, Outlook, Teams, and other enterprise applications.
Maintain accurate documentation for hardware, network configurations, and troubleshooting procedures.
Job Other Benifits:
- Provident fund,Gratuity
- Salary Review: Yearly
- Festival Bonus: 2
Medical Facility
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: IT & Telecommunication
Interested By University
| University | Percentage (%) |
|---|---|
| Daffodil International University (DIU) | 5.96% |
| Dhaka International University | 3.70% |
| American International University Bangladesh (AIUB) | 3.61% |
| Northern University Bangladesh | 3.16% |
| Jahangirnagar University | 3.07% |
| Uttara University | 2.89% |
| Bangladesh University | 2.71% |
| Bangladesh University of Business and Technology | 2.62% |
| Green University Of Bangladesh | 2.44% |
| Southeast University | 2.35% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 77.35% |
| 31-35 | 18.14% |
| 36-40 | 3.07% |
| 40+ | 0.72% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 8.70% |
| 20K-30K | 43.70% |
| 30K-40K | 30.10% |
| 40K-50K | 13.04% |
| 50K+ | 4.46% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 9.03% |
| 0.1 - 1 years | 17.24% |
| 1.1 - 3 years | 31.95% |
| 3.1 - 5 years | 17.15% |
| 5+ years | 24.64% |
