Internet CVM Manager

Job Description

Title: Internet CVM Manager

Company Name: Banglalink

Vacancy: Not specific

Job Location: Anywhere in Bangladesh

Employment Status: Full-time

Educational Requirements:
∎ Business graduate/EEE/CSE graduate from any UGC approved university
∎ MBA is preferred

Experience Requirements:
∎ 4 to 5 year(s)

Job Responsibilities:
∎ Devise business Plan based on consumer behavior (product analysis based on pay-type, user & usage planning, revenue planning based on device, location, etc.)
∎ Identify new customer engagement and revenue opportunities and coordinate with relevant stakeholders to meet customer's perceived and existing needs in line with overall customer value management strategy
∎ Plan, Strategize and implement the corrective measures based on collecting feedback through Voice of the customer, market research and customer Care
∎ Drive adoptions of internal Digital assets (Toffee, MyBL app, Gamers' den etc) and external digital services (Streaming, Gaming etc) to build a more loyal customer base in the long run.
∎ Monitor overall GTM execution of the campaigns launched and measure, track and report on all campaign results and financial impacts of key initiatives
∎ Study and analyze different innovative customer value management global practices, different charging campaign management platforms and come up with innovative contextual campaigns utilizing different available features and attributes within the capability.
∎ Work with Business Analytics teams to gather analytics on customer segments and behaviors and turn the analytics into actions to ensure relevant customer engagement programs with sensible pricing and campaigns strategies.

Additional Requirements:
∎ Minimum 4-6 years of relevant experience
∎ Basic knowledge in Telecom charging, GSM, GGSN.
∎ Intermediate Knowledge on campaign management platforms
∎ Expertise in customer segmentation techniques, tools and models
∎ Basic knowledge on Business Analysis
∎ Basic knowledge in Project Management
∎ Intermediate knowledge in Business Communication
∎ Understanding on global digital landscape
∎ Strong planning and coordination skills

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 10 Feb 2022

Company Information:
∎ 6 Feb 2022
∎ Banglalink
∎ Address : Tigers' Den, Plo 4, SW (H) Gulshan Avenue, Gulshan, Dhaka-1212
∎ Business : Wireless Telecommunication

Category: Marketing/Sales