International Call Center Agent (Night Shift)

Job Description

Title: International Call Center Agent (Night Shift)

Company Name: NR Business Solution Ltd.

Vacancy: 30

Age: 18 to 35 years

Job Location: Dhaka

Salary: Tk. 17000 - 30000 (Monthly)

Experience:

Published: 2026-02-18

Application Deadline: 2026-03-18

Education:

• O Level
• A Level
• Bachelor/Honors
• Higher Secondary
• Diploma

• Age 18 to 35 years

Core Eligibility Criteria

• Prior Experience: Minimum experience in international tele-sales or outbound call handling is required.
• Language Skills: Exceptional English fluency — both spoken and listening comprehension — to communicate confidently with global clients.
• Gender: Open to male candidates for this recruitment phase.
• Shift Flexibility: Willingness to work night shifts aligned with US/Canada time zones.
• Sales Skills: Proven ability to manage outbound calls and engage North American clients effectively.
• Client Focused: Strong communication, persuasion, and relationship-building skills for an international clientele.

NR Business Solution Ltd. is expanding its global tele-sales division and seeking energetic, articulate, and target-driven professionals to join our high-performing international sales team. This role is ideal for individuals who thrive in a structured environment, enjoy communicating with diverse clients, and are looking to build a rewarding career with strong growth potential.

Work Schedule: Monday to Friday — 8:00 PM to 5:00 AM (Night Shift)

Engage International Prospects: Make outbound calls to potential overseas customers with confidence, clarity, and professionalism.

• Deliver Compelling Sales Pitches: Follow well-crafted communication scripts to present our services and highlight their value effectively.

• Customize Solutions: Understand client needs and tailor offerings to suit each prospect’s business profile and requirements.

• Achieve Performance Targets: Consistently meet or exceed daily, weekly, and monthly KPIs, including call volume, conversions, and quality metrics.

• Build Positive Client Relationships: Maintain a customer-centric approach to foster trust and long-term business engagement.

• Collaborate & Improve: Work closely with the sales team, share insights, and contribute to ongoing process enhancements.

• T/A,Mobile bill,Tour allowance,Medical allowance,Performance bonus,Provident fund,Weekly 2 holidays,Insurance,Gratuity,Pension policy,Credit card
• Lunch Facilities: Full Subsidize
• Salary Review: Half Yearly
• Festival Bonus: 2

💵 Competitive Salary:

• Probation Phase: BDT 15,000 - 20,000

• Post-Probation: BDT 20,000 - 30,000

🎁 Additional Perks:

• Attendance Bonus: BDT 2,000

• Transport Allowance: BDT 1,500

• Health Support Allowance: BDT 500

• Fully subsidized dinner (post-probation)

⏱️ Hourly & Performance Bonuses:

• Hourly performance-based incentives for top productivity

• Daily & weekly incentives for consistent achievers

• Additional special bonuses for outstanding performance

🏆 Recognition & Rewards:

• Monthly awards: 4 Categories

• Bi-annual festival bonuses

• Special recognition for Employee of the Year

• Opportunities to win dinner with family and exclusive tours

🎉 Lifestyle & Engagement Benefits:

• Monthly team parties, get-togethers & annual corporate picnic

• Yearly grand tours for top performers

• Access to advanced & long-term loan facilities

• Health insurance & medical support

🚀 Growth & Career Opportunities:

• Collaborative, inclusive culture emphasizing personal development

• Clear career paths & rapid advancement for high performers

• Extra facilities & perks for top achievers

🌟 Why You`ll Love It Here:

• Friendly, cooperative office environment

• Focus on skill-building, learning & professional growth

• Recognition and rewards that truly value your dedication