Customer Relationship Officer (CRO)

Job Description

Title: Customer Relationship Officer (CRO)

Company Name: Bangladesh Eye Hospital & Institute Ltd.

Vacancy: 06

Age: 26 to 32 years

Job Location: Dhaka (Banani)

Salary: Tk. 13000 (Monthly)

Experience:

  • At most 3 years
  • The applicants should have experience in the following business area(s): Hospital, Group of Companies, Diagnostic Centre


Published: 2026-06-01

Application Deadline: 2026-06-30

Education:
    • Masters


Requirements:
  • At most 3 years
  • The applicants should have experience in the following business area(s): Hospital, Group of Companies, Diagnostic Centre


Skills Required:

Additional Requirements:
  • Age 26 to 32 years
  • Candidates experienced from health sector will get preference.


Responsibilities & Context:
  • Receive patients with joyfully.

  • Make appointment and do needful for the registration on the ERP as per Consultants schedule.

  • Take the money as consultancy / investigation fees from patients and return the rest of the money.

  • Maintain serial of the patient`s file.

  • Give movement of the patient`s file.

  • Inform Doctor`s Assistant about receiving files.

  • Answer the patient`s query and give the right information.

  • Submitting the total received money from patients to the accounts department after completing the duties.

  • Hand over the task to next shift colleagues who will have on duty.

  • Any other tasks assigned by management.

Office Hour: 8:00AM To 3:00PM or 3:00PM To 10:00PM (Shifting duty)



Job Other Benifits:
  • Over time allowance,Provident fund
  • Salary Review: Yearly
  • Festival Bonus: 2
  • As per company policy.



Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre

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