Title: In-charge - Sales & Reservation
Company Name: Bengal Travel & Tours Limited
Vacancy: 1
Job Location: Chattogram
Employment Status: Full-time
Educational Requirements:
∎ Masters/MBA in Marketing from any reputed University.
Experience Requirements:
∎ At least 7 year(s)
∎ The applicants should have experience in the following area(s):
Airlines ticketing
∎ The applicants should have experience in the following business area(s):
Tour Operator, Travel Agent
Job Responsibilities:
∎ Plan and develop comprehensive marketing and sales plan for ticketing unit at Chattogram that enables steady growth for the department.
∎ Achieve quarterly/yearly sales targets.
∎ Ensure existing and new client visits every week to generate new sales leads.
∎ Maintain up-market customer services in ticket counters and ensure staff presence in counters at all times.
∎ Execute promotional campaigns and lucrative marketing initiatives in Social media/ Tourism fairs/Website, etc. that increases brand awareness.
∎ Recommend new business development opportunities with high volume clients.
∎ Drive negotiations with corporate and individual clients that realizes sales with higher profit margin.
∎ Ensure all reservations and ticketing as per requirement of customers under BSP/Non- BSP system. Check GDS systems and follow-up on reschedule, account payments.
∎ Ensure timely customer support and feedback that results in customer retention.
∎ Prepare daily sales, refund and re-issue report as required.
∎ Ensure booking information are up-to-date in GDS systems.
∎ Ensure timely performance feedback on both an individual and team level that keeps staff motivated.
∎ Coordinate with credit control team in following up on all market dues. Collaborate with accounts team to review Terms and Conditions of Ticketing, Tour & GSA services with customers if required.
∎ Maintain good business relations with private and government agencies, organizations, other stakeholders that attracts more business queries.
Additional Requirements:
∎ Knowledge of IATA, TOAB, ATAB regulations, laws and practices
∎ Strong working relations with different agencies
∎ Experience in recurring correspondence, liaison with corporate/individual customers
∎ Proficient in Business Communication
∎ Proficient in computer applications and travel-based software; eg. Sabre, Galileo, Amadeus, etc.
Salary: Negotiable
Compensation & Other Benefits:
∎ Mobile bill, Insurance, Gratuity
∎ Festival Bonus: 2
∎ Other attractive benefits as per company policy!
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 11 Aug 2021
Company Information:
∎ 4 Aug 2021
∎ Bengal Travel & Tours Limited
Category: Marketing/Sales
: Interested and eligible candidates are requested to apply through BDjobs.com
Source: bdjobs.com