Title: Housekeeping Supervisor
Company Name: Hotel JSK and Restaurant
Vacancy: --
Age: 27 to 50 years
Job Location: Rangpur
Salary: Negotiable
Experience:
Ability to stand/walk for up to 8 hours
Report to work on time and in proper uniform
Work experience as a Housekeeping Supervisor or similar role
Hands-on experience with cleaning and maintenance tasks for large organizations
Ability to use industrial cleaning equipment and products
Excellent organizational and team management skills
Stamina to handle the physical demands of the job
Flexibility to work various shifts, including evenings and weekends
A high school diploma is a plus
We are looking for a hands-on Housekeeping Supervisor to lead our team of room attendants and ensure we provide excellent customer service.
Responsibilities:
Train housekeepers on cleaning and maintenance tasks
Oversee staff on a daily basis
Check rooms and common areas, including stairways and lounge areas, for cleanliness
Schedule shifts and arrange for replacements in cases of absence
Establish and educate staff on cleanliness, tidiness, and hygiene standards
Motivate team members and resolve any issues that occur on the job
Respond to customer complaints and special requests
Monitor and replenish cleaning products stock, including floor cleaner, bleach, and rubber gloves
Participate in large cleaning projects as required
Ensure compliance with safety and sanitation policies in all areas
Establish standards and procedures for housekeeping staff.
Inspect and evaluate the physical condition of the hotel.
Ensure proper inventory of all linens needed for guestroom and property PAR is maintained.
Ensure guest supplies and cleaning supplies are in stock by maintaining proper inventory.
Properly schedule staff to provide coverage and adjust accordingly.
Monitor payroll and productivity of department to meet forecast and budget.
Inspect rooms and public areas daily.
Manage the lost and found process
Work with engineering on a preventative maintenance program.
Report any items in need of repair.
Follow all safety procedures while working.