Hotel Manager
Job Description
Title: Hotel Manager
Company Name: The Westin Dhaka
Vacancy: 1
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
Experience Requirements:
∎ 5 to 7 year(s)
∎ The applicants should have experience in the following area(s):
Hospitality Management
Job Responsibilities:
∎ Keeps operations team focused on the critical components of operations to drive guest satisfaction and the desired financial results.
∎ Ensures that all operational areas have an atmosphere that is conducive to the overall guest experience.
∎ Reviews financial reports and statements to determine how Operations is performing against budget.
∎ Ensures capital expenditure funds are being used to address the priorities outlined in the service strategy.
∎ Works with direct reports to determine areas of concern and establishing ways to improve the departments' financial performance.
∎ Strives to maintain profit margins without compromising guest or employee satisfaction.
∎ Identifies and analyzes operational challenges and facilitates the development of solutions to prevent reoccurrence.
∎ Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.
∎ Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holds team accountable for results.
∎ Develops an operational strategy that is aligned with the brand's business strategy and leads its execution.
∎ Makes and executes key decisions to keep property moving forward towards achievement of goals.
∎ Strives to improve service performance.
∎ Communicates a clear and consistent message regarding operational goals to produce desired results on a continuous basis.
∎ Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.
∎ Ensures core elements of the service strategy are in place to produce the desired results.
∎ Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.
∎ Establishes a vision for product and service delivery on property.
∎ Champions the brand's service vision for product and service delivery and ensuring alignment amongst the property leadership team.
∎ Ensures employees are treated fairly and equitably.
∎ Observes service behaviors of employees and providing feedback to individuals and/or managers.
∎ Hires operations management team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.
∎ Conducts annual performance appraisals with direct reports according to Standard Operating Procedures.
∎ Utilizes an "open door" policy and reviewing employee satisfaction results to identify and address employee problems or concerns.
∎ Stays knowledgeable of leadership talent in the property.
Additional Requirements:
∎ Age at least 27 years
Salary: Negotiable
Compensation & Other Benefits:
∎ Mobile bill, Medical allowance, Performance bonus, Insurance
∎ Lunch Facilities: Full Subsidize
Application Deadline: December 3, 2019
Company Information:
∎ The Westin Dhaka
∎ Address : Road 45, Plot 1, Gulshan 2, Dhaka, Bangladesh
∎ Web : www.westin.com/dhaka
∎ Business : Five Star Hotel
Category: Hospitality/ Travel/ Tourism
Source: bdjobs.com
Deadline Expired on 3rd Dec 2019
Similar Jobs
SPA Therapist
কাউন্সেলর
Student counsellor for UK, USA, Canada & Europe
Floor Captain/ Sr. Waiter
জেলা প্রতিনিধি
কাউন্সিলর
Sr Executive (Package Tour)
Chief Executive Officer-Medical Tourism
Executive, HR & Admin
Account Executive
Marketing Executive
Inventory Officer
Executive (Sales & Marketing, Ticketing and Tour Packaging)
Visa Counselor
Barista
Restaurant manager/Shift manager
Doctor / Medical Officer
Food & Beverage Manager
Executive - Airport Service
Admission Officer
Visa Processing & Holidays
Chef
Operations Manager
Resort Manager
Travel Agency Reservation & Ticketing Executive
Night Auditor
DISTRICT TRAVEL AGENT
VISA/TRAVEL CONSULTANT.
Ticketing Agent
Cargo Manager
Assistant Restaurant Manager
Executive - Contact Centre
General Manager
Front Desk Executive
Facebook Group