Hotel Manager (Mamata Palli Resort)

Job Description

Title: Hotel Manager (Mamata Palli Resort)

Company Name: Palli Mongal Karmosuchi (PMK)

Vacancy: 01

Job Location: Dhaka (Ashulia)

Employment Status: Full-time

Educational Requirements:
∎ Education in the relevant field/related subject.

Experience Requirements:
∎ 2 to 5 year(s)

Job Responsibilities:
∎ Hold regular briefings and meetings with all head of departments.
∎ Ensure full compliance to Hotel operating controls, policies, procedures and service standards.
∎ Lead all key property issues including capital projects, customer service and refurbishment.
∎ Handling complaints, and oversee the service recovery procedures.
∎ Responsible for the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget.
∎ Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.
∎ Ensure all decisions are made in the best interest of the hotels and management.
∎ Deliver hotel budget goals and set other short and long term strategic goals for the property.
∎ Developing improvement actions carry out costs savings.
∎ Closely monitor the hotels business reports on a daily basis and take decisions accordingly.
∎ Ensure that monthly financial outlooks for Rooms, Food & Beverage, Admin & General, on target and accurate.
∎ Maximizing room yield and hotels / resort revenue through innovative sales practices and yield management programs.
∎ Prepare a monthly financial reporting for the owners and stake holders.
∎ Draw up plans and budget (revenues, costs, etc.) for the owners.
∎ Helping in the procurement of operating supplies and equipment, and contracting with third-party vendors for essential equipment's and services.
∎ Act as a final decision maker in hiring a key staffs.
∎ Overseeing and managing all departments and working closely with department heads on a daily basis.
∎ Manage and develop the Hotel Executive team to ensure career progression and development.
∎ Be accountable for responsibilities of department heads and take ownership of all guest complaints.
∎ Provide effective leadership to hotel team members.
∎ Lead in all aspects of business planning.
∎ Respond to audits to ensure continual improvement is achieved.
∎ Corporate client handling and take part in new client acquisition along with the sales team whenever required.
∎ Responsible for safeguarding the quality of operations both (internal & external audits).
∎ Responsible for legalization, Occupational Health & Safety Act, fire regulations and other legal requirements.

Additional Requirements:
∎ Only males are allowed to apply

Salary: Negotiable

Compensation & Other Benefits:
∎ Negotiable

Job Source: Online Job Posting.

Application Deadline: 20 May 2022

Company Information:
∎ 11 May 2022
∎ Palli Mongal Karmosuchi (PMK)

Category: Hospitality/ Travel/ Tourism


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