Title: Hotel Manager (Mamata Palli Resort)
Company Name: Palli Mongal Karmosuchi (PMK)
Job Location: Dhaka (Ashulia)
Employment Status: Full-time
∎ Education in the relevant field/related subject.
∎ 2 to 5 year(s)
∎ Hold regular briefings and meetings with all head of departments.
∎ Ensure full compliance to Hotel operating controls, policies, procedures and service standards.
∎ Lead all key property issues including capital projects, customer service and refurbishment.
∎ Handling complaints, and oversee the service recovery procedures.
∎ Responsible for the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget.
∎ Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.
∎ Ensure all decisions are made in the best interest of the hotels and management.
∎ Deliver hotel budget goals and set other short and long term strategic goals for the property.
∎ Developing improvement actions carry out costs savings.
∎ Closely monitor the hotels business reports on a daily basis and take decisions accordingly.
∎ Ensure that monthly financial outlooks for Rooms, Food & Beverage, Admin & General, on target and accurate.
∎ Maximizing room yield and hotels / resort revenue through innovative sales practices and yield management programs.
∎ Prepare a monthly financial reporting for the owners and stake holders.
∎ Draw up plans and budget (revenues, costs, etc.) for the owners.
∎ Helping in the procurement of operating supplies and equipment, and contracting with third-party vendors for essential equipment's and services.
∎ Act as a final decision maker in hiring a key staffs.
∎ Overseeing and managing all departments and working closely with department heads on a daily basis.
∎ Manage and develop the Hotel Executive team to ensure career progression and development.
∎ Be accountable for responsibilities of department heads and take ownership of all guest complaints.
∎ Provide effective leadership to hotel team members.
∎ Lead in all aspects of business planning.
∎ Respond to audits to ensure continual improvement is achieved.
∎ Corporate client handling and take part in new client acquisition along with the sales team whenever required.
∎ Responsible for safeguarding the quality of operations both (internal & external audits).
∎ Responsible for legalization, Occupational Health & Safety Act, fire regulations and other legal requirements.
∎ Only males are allowed to apply
Compensation & Other Benefits:
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 20 May 2022
∎ 11 May 2022
∎ Palli Mongal Karmosuchi (PMK)
Category: Hospitality/ Travel/ Tourism