Host/Front Desk Officer

Job Description

Title: Host/Front Desk Officer

Company Name: The Cafe Rio Limited

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline

Experience Requirements:
∎ At most 3 year(s)
∎ The applicants should have experience in the following business area(s): Restaurant
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ Provide upscale guest service experiences for guest throughout their demanded Buffet foods
∎ Monitor daily bookings and ensure assigned sitting plan & Buffet foods.
∎ Actively listen to and resolve complaints regarding quality of buffet menu.
∎ Coordinate and manage communication between guests and staff and follow up to ensure we resolve customer concerns
∎ Manage guest relations team to ensure and comply with all standards and operating procedures
∎ Analyze customer feedback from guestbook and online reviews and suggest ways to improve ratings
∎ Processes reservations by mail, telephone, telex, cable, fax or central reservation systems referral.
∎ Communicates reservation information to the front desk.
∎ Processes advance deposits on booking.
∎ Makes sure that files are kept up to date.
∎ Maintains a clean and neat appearance and work area at all times.
∎ To be aware of all front office procedures and assist with reception duties when required.
∎ Any Other task from MD

Additional Requirements:
∎ Age 20 to 30 years
∎ Only females are allowed to apply

Salary: Negotiable

Application Deadline: 20 Mar 2021

Company Information:
∎ 21 Feb 2021
∎ The Cafe Rio Limited
∎ Address : Mir Noor Square House No-43,Level 4, Road No-2/A, 1205 Opposite Jigatola Bus Stand, Dhaka 1205
∎ Web :
∎ Business : The buffet restaurant industry consists of chains and franchised restaurants with buffet-style services where customers pay, serve themselves and eat within the restaurant. These establishments may also sell alcoholic and other beverages. Please note that the buffet restaurants industry does not include buffet-style food service contractors.

Category: Hospitality/ Travel/ Tourism