Head of Retail
Job Description
Title: Head of Retail
Company Name: Padma Bank Limited
Vacancy: Not specific
Job Location: Anywhere in Bangladesh
Employment Status: Full-time
Educational Requirements:
∎ Master's degree
Experience Requirements:
∎ 15 to 20 year(s)
Job Context:
∎ As Head of Retail, you are responsible for overall success of all the Branches throughout the country, which includes meeting your financial and service targets. You are responsible for maintaining standards - including all banking norms, practices and procedures, maximising margin potential and identifying and implementing new products and service offers, whilst maintaining the highest level of services.
∎ To ensure success, you should have a professional demeanor, a cool head, and extensive knowledge of banking and financial procedures. Ultimately, a top-class retail banker should be able to assist customers with their banking needs, cross-sell financial products, all while maintaining the integrity of the institution.
Job Responsibilities:
∎ Develop, execute and manage retail strategy and tactical business plan, taking into account the market opportunity/growth potential, competitor activity, and risk taking appetite
∎ Agree target market selection and customer propositions within the strategy
∎ Devise and agree product and sales mix
∎ Define measurable business growth objectives, management processes and measures
∎ Define and develop a service-based sales culture; and assess market conditions, recommend, implement and monitor retail banking strategy in order to gain and sustain the bank's competitive edge and results
∎ Review control the branches operating costs within the budget in order to maintain cost control
∎ Identify customer needs, initiate action, and follow up in order to meet customer expectations
∎ Identify training needs, recommend, guide, rotate, monitor and follow up in order to improve staff competencies
∎ Direct and follow up with BM's and Cluster Heads on implementing of audit comments in order to avoid repeated criticism and ensure bringing new business
∎ Guide and direct Cluster Heads to monitor/ control and follow up classified accounts in order to avoid new NPA's and improve profitability
∎ Maintain your departmental KPI's
∎ Liaise with FAD/CFO to produce workable rolling forecasts and Budgets
∎ Identify and implement improved service practices and procedures
∎ Maintain accurate client data-base information
∎ Maintain an overall 100% client satisfaction rating for all team members
Additional Requirements:
∎ Business Development and Customer service skills;
∎ Ability to think strategically and assist in the organization and management of multi-nationality team
∎ Excellent innovative, marketing, communication, interpersonal, organizing and leadership skills
∎ Selling and Credit analysis skills.
∎ Advanced knowledge of banking and financial procedures.
∎ Experience with banking and office software.
∎ Strong attention to detail.
Salary:
∎ Competitive and attractive benefit package will be offered to deserving and suitable candidate
Compensation & Other Benefits:
∎ Competitive and attractive benefit package will be offered to deserving and suitable candidate
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 25 Jan 2022
Company Information:
∎ 8 Jan 2022
∎ Padma Bank Limited
∎ Address : Lotus Kamal Tower 2, 59-61 Gulshan South Avenue, Gulshan 1, Dhaka
Category: Marketing/Sales
:
Source: bdjobs.com
Deadline Expired on 25th Jan 2022
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