Head of Operations, Cafe Amazon
Job Description
Title: Head of Operations, Cafe Amazon
Company Name: Bashundhara Group
Vacancy: 1
Age: 30 to 45 years
Location: Dhaka
Salary: Negotiable
Experience:
∎ At least 12 years
∎ The applicants should have experience in the following business area(s):Retail Store, Food (Packaged)/Beverage, Group of Companies, Coffee Shop
Published: 13 Apr 2025
Education:
∎ Bachelor of Business Administration (BBA), Bachelor of Business Administration (BBA) in Hospitality Management
Requirements:
Additional Requirements:
∎ Age 30 to 45 years
Responsibilities & Context:
∎ Oversee the day-to-day operations of all Café Amazon outlets in Bangladesh
∎ Ensure operational excellence and adherence to brand standards
∎ Lead and mentor store managers and staff to achieve performance and customer satisfaction goals
∎ Develop SOPs, staff training programs, and quality control protocols
∎ Collaborate with marketing, supply chain, and franchise development teams
∎ Monitor P&L, optimize cost-efficiency, and ensure target achievement
∎ Conduct regular store audits and performance reviews
∎ Drive new store openings and contribute to strategic expansion planning
∎ Café Amazon, one of Asia's largest and fastest-growing coffee chains, is launching in Bangladesh through an exclusive partnership with Bashundhara Group. With over 3,000 outlets across Asia, we’re on a mission to redefine the café culture in Bangladesh – combining premium coffee, nature-inspired ambiance, and world-class service. As we prepare for rapid nationwide expansion, we are seeking a dynamic and experienced Head of Operations to lead our Bangladesh operations.
∎ Oversee the day-to-day operations of all Café Amazon outlets in Bangladesh
∎ Ensure operational excellence and adherence to brand standards
∎ Lead and mentor store managers and staff to achieve performance and customer satisfaction goals
∎ Develop SOPs, staff training programs, and quality control protocols
∎ Collaborate with marketing, supply chain, and franchise development teams
∎ Monitor P&L, optimize cost-efficiency, and ensure target achievement
∎ Conduct regular store audits and performance reviews
∎ Drive new store openings and contribute to strategic expansion planning
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka
Company Information:
∎ Bashundhara Group
∎ Human Resources Division, Bashundhara Group, Bashundhara Industrial Headquarter (BIHQ), Tower#1, Plot#844, Road#12, Block#I, Bashundhara R/A, Dhaka-1229.
∎ https://www.bashundharagroup.com/
∎ Real Estate, Manufacturing, Trading, Services, Media etc.
Address::
∎ Human Resources Division, Bashundhara Group, Bashundhara Industrial Headquarter (BIHQ), Tower#1, Plot#844, Road#12, Block#I, Bashundhara R/A, Dhaka-1229.
∎ https://www.bashundharagroup.com/
∎ Real Estate, Manufacturing, Trading, Services, Media etc.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 30 Apr 2025
Category: Hospitality/ Travel/ Tourism
