Head of Digital Sales
Job Description
Title: Head of Digital Sales
Company Name: ACI Limited
Vacancy: --
Location: Dhaka (Tejgaon)
Experience:
∎ At least 15 years
Published: 3 Mar 2025
Education:
∎ Master of Business Administration (MBA)
∎ or Equivalent
∎ or Equivalent
Requirements:
Additional Requirements:
∎ Minimum 15 years of experience in digital sales, e-commerce, or online business growth, with at least 5 years in a leadership role.
∎ A strong track record of driving revenue through digital channels and innovative customer acquisition strategies.
∎ Deep expertise in SEO, SEM, performance marketing, and digital analytics.
∎ Hands-on experience with CRM platforms, Al-driven sales automation, And omnichannel strategies.
∎ Proficiency in Google Analytics, Meta Ads, PPC campaigns, and conversion optimization.
∎ A sharp understanding of customer behavior, digital payment systems, and emerging commerce trends.
∎ Minimum 15 years of experience in digital sales, e-commerce, or online business growth, with at least 5 years in a leadership role.
∎ A strong track record of driving revenue through digital channels and innovative customer acquisition strategies.
∎ Deep expertise in SEO, SEM, performance marketing, and digital analytics.
∎ Hands-on experience with CRM platforms, Al-driven sales automation, And omnichannel strategies.
∎ Proficiency in Google Analytics, Meta Ads, PPC campaigns, and conversion optimization.
∎ A sharp understanding of customer behavior, digital payment systems, and emerging commerce trends.
Responsibilities & Context:
∎ Develop and implement a comprehensive digital sales strategy aligned with ACI's business goals.
∎ Identify and capitalize on emerging digital sales opportunities across ecommerce, marketplace platforms, and direct-to-consumer (D2C) channels.
∎ Drive online sales growth through innovative digital campaigns, partnerships, and promotions.
∎ Conduct regular CX audits to evaluate the digital shopping experience, identifying pain points and areas for improvement.
∎ Develop strategies to enhance customer engagement, satisfaction, and retention across all digital touchpoints.
∎ Ensure seamless omnichannel experiences (mobile, web, app, social commerce).
∎ Analyze sales data, customer insights, and market trends to optimize digital sales performance.
∎ Monitor and improve key CX performance indicators (KPIs)
∎ Analyze current expenditures to identify cost-saving opportunities without compromising quality or customer satisfaction
∎ Implement best practices in cost management to ensure financial sustainability.
∎ Promote cost-consciousness across all levels of the organization, encouraging employees to identify and act on cost-saving opportunities.
∎ Design and implement scalable processes and systems to support business expansion.
∎ Lead ACI's e-commerce, marketplace and direct sales platforms.
∎ Optimize SEO, paid media, digital advertising, and affiliate marketing strategies to drive traffic and conversions.
∎ Oversee the user experience (UX) and interface (Ul) design to enhance ease of navigation and engagement.
∎ Leverage Al, automation, and personalization tools to improve digital sales efficiency.
∎ Work with IT and data teams to enhance CRM, digital payments, and checkout experiences.
∎ Implement chatbot solutions, voice commerce, and other emerging technologies.
∎ Work closely with Marketing, IT, Supply Chain, and Customer Service to align digital sales efforts with company-wide initiatives.
∎ Ensure inventory optimization and fulfilment efficiency to support digital sales growth.
∎ Build and lead a high-performing digital sales team.
∎ Foster a data-driven and customer-first culture within the organization.
∎ A visionary leader with a passion for digital innovation, e-commerce, and customer experience.
∎ A data-driven decision-maker who thrives on transforming insights into action.
∎ A strategic thinker who understands the intersection of technology, sales, and marketing.
∎ A natural collaborator, working seamlessly across teams to drive growth and efficiency.
∎ You inspire teams with a clear vision and a relentless focus on results.
∎ You thrive in fast-paced, high-growth environments, adapting quickly to change.
∎ You prioritize customer experience, leveraging technology to build lasting relationships.
∎ You break silos, championing cross-functional collaboration to drive digital transformation.
∎ ACI is one of the leading conglomerates in Bangladesh. We are performing our business in diversified areas of Pharmaceuticals, Consumer Brands, Agribusinesses and Retail Chain with a mission to improve the quality of life of the people of Bangladesh.
∎ We are looking for a committed & performance driven candidate for the position in its Corporate Department:
∎ MAJOR JOB RESPONSIBILITIES
∎ Digital Sales Strategy & Revenue Growth
∎ Develop and implement a comprehensive digital sales strategy aligned with ACI's business goals.
∎ Identify and capitalize on emerging digital sales opportunities across ecommerce, marketplace platforms, and direct-to-consumer (D2C) channels.
∎ Drive online sales growth through innovative digital campaigns, partnerships, and promotions.
∎ Customer Experience (CX) Optimization
∎ Conduct regular CX audits to evaluate the digital shopping experience, identifying pain points and areas for improvement.
∎ Develop strategies to enhance customer engagement, satisfaction, and retention across all digital touchpoints.
∎ Ensure seamless omnichannel experiences (mobile, web, app, social commerce).
∎ Data-Driven Decision Making & Performance Management
∎ Analyze sales data, customer insights, and market trends to optimize digital sales performance.
∎ Monitor and improve key CX performance indicators (KPIs)
∎ Proactive and Predictive Cost Control & Scaling Operations
∎ Analyze current expenditures to identify cost-saving opportunities without compromising quality or customer satisfaction
∎ Implement best practices in cost management to ensure financial sustainability.
∎ Promote cost-consciousness across all levels of the organization, encouraging employees to identify and act on cost-saving opportunities.
∎ Design and implement scalable processes and systems to support business expansion.
∎ Digital Channel & Platform Management
∎ Lead ACI's e-commerce, marketplace and direct sales platforms.
∎ Optimize SEO, paid media, digital advertising, and affiliate marketing strategies to drive traffic and conversions.
∎ Oversee the user experience (UX) and interface (Ul) design to enhance ease of navigation and engagement.
∎ Technology & Innovation in Digital Sales
∎ Leverage Al, automation, and personalization tools to improve digital sales efficiency.
∎ Work with IT and data teams to enhance CRM, digital payments, and checkout experiences.
∎ Implement chatbot solutions, voice commerce, and other emerging technologies.
∎ Cross-Functional Collaboration
∎ Work closely with Marketing, IT, Supply Chain, and Customer Service to align digital sales efforts with company-wide initiatives.
∎ Ensure inventory optimization and fulfilment efficiency to support digital sales growth.
∎ Leadership & Team Development
∎ Build and lead a high-performing digital sales team.
∎ Foster a data-driven and customer-first culture within the organization.
∎ WHO YOU ARE
∎ A visionary leader with a passion for digital innovation, e-commerce, and customer experience.
∎ A data-driven decision-maker who thrives on transforming insights into action.
∎ A strategic thinker who understands the intersection of technology, sales, and marketing.
∎ A natural collaborator, working seamlessly across teams to drive growth and efficiency.
∎ HOW YOU LEAD
∎ You inspire teams with a clear vision and a relentless focus on results.
∎ You thrive in fast-paced, high-growth environments, adapting quickly to change.
∎ You prioritize customer experience, leveraging technology to build lasting relationships.
∎ You break silos, championing cross-functional collaboration to drive digital transformation.
Compensation & Other Benefits:
∎ Attractive compensation package.
∎ Performance based career path.
∎ WE OFFER
∎ Attractive compensation package.
∎ Performance based career path.
Employment Status: Full Time
Job Location: Dhaka (Tejgaon)
Company Information:
∎ ACI Limited
∎ ACI Centre, 245 Tejgaon Industrial Area, Dhaka-1208
Address::
∎ ACI Centre, 245 Tejgaon Industrial Area, Dhaka-1208
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 14 Mar 2025
Category: Marketing/Sales
