Head of Cards & ADC, Business
Job Description
Title: Head of Cards & ADC, Business
Company Name: Prime Bank Limited
Vacancy: Undefined
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ 4 years graduation in any subject from any reputed local or foreign University.
Experience Requirements:
∎ At least 7 year(s)
Job Responsibilities:
∎ Contribute in the development of Product, Merchant relationship, Customer service, Sales monitoring as a Business in charge.
∎ Responsible for developing Marketing strategy, product value propositions, pricing & positioning for the range of Credit Card products. Work with Advertising and PR agencies to ensure visibility and positioning of Brand & Products.
∎ Perform market research and opportunity assessments on new concepts and ideas. Assess the viability of new products in support of market strategy.
∎ Responsible for Activation, Usage & Retention programs along with development & implementation programs for increasing card spends & improving the percentage of users.
∎ Oversee the Profit & Loss statement for Cards & Payment Business, ¡n order to ensure that budget and profitability targets are met accordingly.
∎ Ensure that Service Level Agreement (SLA) is properly maintained between every related parties i.e. Cards Sales, Cards Operations, ADC, Cards Customer Services etc.
∎ Design and execute strategic/tactical plans to enhance profitability of all sorts of Credit Cards.
∎ Develop strong working relationships with customers and different card support teams.
∎ Responsible for all account management/business development activities for different set of customers.
∎ Develop Consumer Product Program covering all aspects of the credit cycle- Product Program, credit acquisition, a/c maintenance, Portfolio Management & MIS, Collections & write off.
∎ Monitor worldwide Card trends to guide innovation and generate new ideas on product innovation.
∎
∎ Interface with VISA, JCB & MasterCard to ensure compliance, remain conversant with emerging trends and to leverage relationship to the Bank's advantage.
∎ Work closely with Operations, Technology in providing seamless card products through third party vendor.
∎ Support existing ADC Environment - ATM Machines, ATM Controller Software including Mobile Banking, Agency Banking, Bulk Payment Processing, Money Transfers, etc.
∎ Enhance utilization of the Bank's digital products to generate increased commissions across all Alternative Delivery Channels (ADC) such as e-commerce, mobile payment and banking and cross selling in the EMV (Europay, Mastercard, and VISA) domain.
∎ Identify needs and business development opportunities in cooperation with the business developers to match ADC offering with client needs.
∎ Lead new projects assigned to ADC Team. Utilize project management skills and tools during the lifecycle of the project.
∎ Liaise with ADC service providers to adhere to agreed Service Level Agreements.
∎ Ensure compliance to Know Your Customer (KYC) and Anti Money laundering (AML) requirements ¡n all dealings with existing and potential ADC customers.
∎ Monitoring reconciliation team for proper and timely cash reconciliation.
∎ Initiating projects to enhance service quality of the machines and shorten cash replenishment delivery time.
∎ Attend Meetings and maintain correspondences with i.e. Board/EC/Audit Committee/Risk Management Committee & other regulatory authorities etc. as and when required.
∎ Other duties as and when assigned by the Management.
Additional Requirements:
∎ Experience of more than 7 years.
∎ Proficiency both in writing & spoken English and Bangla.
Salary:
∎ As per Bank`s policy
Application Deadline: May 25, 2019
Company Information:
∎ Prime Bank Limited
∎ Business : Prime Bank Limited is one of the leading private commercial banks in the country and the proud recipient of numerous awards from ICAB, ICMAB and SAFA for its published accounts & reports, operational excellence and transparency in consecutive years.
The Bank is now looking for experienced personnel for the following positions of its Internal Audit & Inspection Department:
Category: Bank/Non-Bank Fin. Institution
Deadline Expired on 25th May 2019
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