Job Description
Title: GSA- Front Office
Company Name: Heritage Resort
Vacancy: 04
Age: at least 20 years
Location: Narsingdi
Minimum Salary: Negotiable
Experience:
∎ At least 1 year
∎ The applicants should have experience in the following business area(s):Hotel, Resort
Published: 3 Jun 2025
Education:
∎ Higher Secondary, Diploma, Bachelor/Honors
Requirements:
Additional Requirements:
∎ Age at least 20 years
Responsibilities & Context:
∎ Welcome guests with warmth and professionalism upon arrival.
∎ Manage the check-in/check-out process efficiently.
∎ Handle reservations, room allocations, and guest inquiries.
∎ Coordinate with housekeeping and other departments to meet guest needs.
∎ Maintain accurate records, billing, and daily reports.
∎ Address and resolve guest concerns with a problem-solving attitude.
∎ Ensure the lobby and front desk areas are clean and guest-ready.
∎ Serve as the primary contact for guest needs and inquiries.
∎ Provide information about resort services, activities, and local attractions.
∎ Assist with luggage, room orientation, and special guest requests.
∎ Handle calls, emails, and messages efficiently.
∎ Work closely with the front office team to ensure seamless service delivery.
∎ Proactively anticipate guest needs and offer appropriate solutions.
∎ Welcome guests with warmth and professionalism upon arrival.
∎ Manage the check-in/check-out process efficiently.
∎ Handle reservations, room allocations, and guest inquiries.
∎ Coordinate with housekeeping and other departments to meet guest needs.
∎ Maintain accurate records, billing, and daily reports.
∎ Address and resolve guest concerns with a problem-solving attitude.
∎ Ensure the lobby and front desk areas are clean and guest-ready.
∎ Serve as the primary contact for guest needs and inquiries.
∎ Provide information about resort services, activities, and local attractions.
∎ Assist with luggage, room orientation, and special guest requests.
∎ Handle calls, emails, and messages efficiently.
∎ Work closely with the front office team to ensure seamless service delivery.
∎ Proactively anticipate guest needs and offer appropriate solutions.
Compensation & Other Benefits:
∎ Festival Bonus: 2
∎ Will be provided Food & Accommodation
∎ Will be provided Food & Accommodation
Workplace:
∎ Work at office
Employment Status: Full Time
Gender:
∎ Only Female
Job Location: Narsingdi
Company Information:
∎ Heritage Resort
∎ Bagan Bari, Madhabdi, Narsingdi 1604
∎ The blessing of nature is so generous that gives comfort to all five senses, where no noise bothers, chirping delights and solitary ambience keep in calm and quiet mood, no sound pollution at all. The location gives full privilege to do work in serene and sound mind. Heritage Resort, Madhabdi, Narsingdi has exceedingly appropriate arrangements for seminar, training, workshop and all other corporate event programs. This place is fully restricted to unauthorized people.
Address::
∎ Bagan Bari, Madhabdi, Narsingdi 1604
∎ The blessing of nature is so generous that gives comfort to all five senses, where no noise bothers, chirping delights and solitary ambience keep in calm and quiet mood, no sound pollution at all. The location gives full privilege to do work in serene and sound mind. Heritage Resort, Madhabdi, Narsingdi has exceedingly appropriate arrangements for seminar, training, workshop and all other corporate event programs. This place is fully restricted to unauthorized people.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 3 Jul 2025
Category: Hospitality/ Travel/ Tourism
