GM/Head of Service
Job Description
Title: GM/Head of Service
Company Name: Jamuna Group (Jamuna Electronics Automobiles Ltd)
Vacancy: 01
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Graduate/ Postgraduate in any discipline.
∎ Engineering background will get preference.
Experience Requirements:
∎ At least 12 year(s)
∎ The applicants should have experience in the following area(s):
Home appliances, TV/ Fridge/ AC
∎ The applicants should have experience in the following business area(s):
Electronic Equipment/Home Appliances
Job Responsibilities:
∎ To Lead the After Sales Service and Customer Care team.
∎ To Planning, design and develop service support.
∎ To Provide best policies and implement the best services for the customer.
∎ To Monitor all service engineers, customer care executives and technicians of the service center.
∎ To Collect reports from service engineers and customer care executives to valuate service quality and customer satisfaction.
∎ Preparing service strategy for driving the service operations and ensuring compliance as per the norms.
∎ Handling the local call center operations, the systems, agents training and preparing required process for call center operations.
∎ To Monitor all income and expenditure of service center and take proper steps to provide the services cost effectively.
∎ To Manage Purchase of all kinds of spare parts and other necessary tools / accessories of the service center.
∎ To Monitor and manage the supply chain management of spare parts and procurement process.
∎ To Communicate with the foreign suppliers of our brand product for technical supports.
∎ To Prepare budget of service center and customer care.
Additional Requirements:
∎ Age at least 38 years
∎ Only males are allowed to apply
∎ Minimum 2 years experience as Head of Service.
∎ 5 years experience in handling electronic product's after sales service.
∎ Position requires effective communications skills & proactive nature.
Salary:
∎ Competitive remuneration will be offered for the highly deserving candidate.
Compensation & Other Benefits:
∎ Smooth career path well performer
∎ Any other facilities as per company policy.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 27 Nov 2022
Company Information:
∎ 12 Nov 2022
∎ Jamuna Group (Jamuna Electronics Automobiles Ltd)
∎ Address : Jamuna Future Park, Ka-244, Progati Sarani, Kuril, Baridhara, Dhaka-1229
∎ Web : http://jamunagroup.com.bd/
∎ Business : As an evolving private company that has continually grown within the competitive industry in Bangladesh, Jamuna Group possesses high values, but the most crucial value of the company is its human resources. The name, Jamuna group is inseparably associated with the name of Mr. Md. Nurul Islam, an architect a pioneer ultimately an Industrial leader in the private sector. He heralded the Jamunas appearance in the arena of private industrial sector in 1974 with the mission and vision of building newly independent Bangladesh as a happy and prosperous country. Jamuna started its journey with the Jamuna Electric Manufacturing Co. Ltd in 1974 and it pioneered the manufacturing electrical accessories and fittings in Bangladesh since 1975. To maintain its competitiveness in todays globalized modern market, Jamuna introduced the best technology along with machinery and expertise in Bangladesh. Jamuna developed and expanded its enterprises of multi-dimension for diversifying its product range. In course of 34 years of operation Jamuna Group expanded into a giant dynasty of 24 large scale SBUs. From textile to real estate, Jamuna Group has diverse business interests. The Group has ventured into electrical, engineering, chemical, leather, garments and textiles- including spinning, knitting and dyeing, cosmetics, toiletries, beverages, real estate, tyre, housing, print and electronic media sectors.
Category: Others
: Candidates those who not matching criteria need not to apply.Potential candidates are requested to go through the job circular before applying. We regret that due to the huge volume of applicants only short listed candidate will be called for interview.Any persuasion will disqualify the applicants apply. Please write down the position name on mail when apply.
Source: bdjobs.com
Deadline Expired on 27th Nov 2022
More jobs of Jamuna Group (Jamuna Electronics Automobiles Ltd)
Assistant Manager/Deputy Manager, Sales Admin (Plaza)
Assistant Manager/Deputy Manager, Sales Operation & Admin
Manager, Sales Operation & Admin
Similar Jobs
Executive Officer (Commercial)
Assistant Sales Coordinator
Executive, Commercial
Sr. Commercial Officer, Export
Commercial Officer, Export
সেলসম্যান/ ক্যাশিয়ার (ওয়ারী)
সেলসম্যান/ক্যাশিয়ার (সরাসরি সাক্ষাৎকার), ধানমন্ডি /উত্তরা
Sales Assistant (Pharmacy)
Jr. Sales Assistant (Pharmacy)
Store Officer
Cashier (For all outlets of Dhaka)
Deputy Manager, Commercial
Senior Executive Commercial
Commercial Executive / Officer
সেলসম্যান/ ক্যাশিয়ার (সকল আউটলেটের জন্য)
Manager, Commercial
General Manager - Commercial
Manager - Commercial
Executive-Showroom Sales
Asst. Manager/Dy. Manager-Commercial
Assistant Manager - Commercial
GM Commercial
Asst. Manager, Shipping
Modern Trade Manager
শোরুম সেলসম্যান গোপালগঞ্জ
Executive - Commercial & Asst. Manager - Commercial
Shop Assistant (Dhaka)
Head of Purchase - Machine Parts
Document Handling Officer
Senior Manager
Asst. Manager/ Manager, Commercial (Export), Oriental Ecowoods Ltd.
সেলসম্যান/ ক্যাশিয়ার (আফতাবনগর)
সেলসম্যান/ ক্যাশিয়ার (বসিলা)
সেলসম্যান/ ক্যাশিয়ার (মগবাজার/শান্তিনগর)
সেলসম্যান/ ক্যাশিয়ার (নাজিমউদ্দিন রোড)
সেলসম্যান/ ক্যাশিয়ার- মিরপুর
সেলসম্যান/ ক্যাশিয়ার- মুগদা
Sales & Marketing Officer (SMO) Showroom Division
Director - Commercial
Officer/Sr. Officer (Commercial)
Facebook Group