Front Office Manager / Executive

Job Description

Title: Front Office Manager / Executive

Company Name: A Renowned Hotel

Vacancy: 12

Age: at least 25 years

Location: Sylhet

Minimum Salary: Negotiable

Experience:
∎ At least 2 years
∎ The applicants should have experience in the following business area(s):Hotel, Resort

Published: 25 Jun 2024

Education:
∎ Bachelor/Honors
∎ Diploma or Short Course in Hotel Management will be preferred
∎ Diploma or Short Course in Hotel Management will be preferred

Requirements:

Additional Requirements:
∎ Age at least 25 years
∎ Minimum 2/3 years (Executive) & 6/7 years (Manager) experience in 3/4-star hotel or resort
∎ The ability to remain positive and focused in a fast-paced environment
∎ Good time management skills
∎ A professional appearance
∎ Must have very good knowledge of using hotel software
∎ Proficiency in English (oral and written)
∎ Solid knowledge of MS Office, particularly Excel and Word
∎ The ability to learn new skills quickly
∎ Excellent communication and people skills
∎ Good organizational and multitasking abilities
∎ Problem-solving skills
∎ Minimum 2/3 years (Executive) & 6/7 years (Manager) experience in 3/4-star hotel or resort
∎ The ability to remain positive and focused in a fast-paced environment
∎ Good time management skills
∎ A professional appearance
∎ Must have very good knowledge of using hotel software
∎ Proficiency in English (oral and written)
∎ Solid knowledge of MS Office, particularly Excel and Word
∎ The ability to learn new skills quickly
∎ Excellent communication and people skills
∎ Good organizational and multitasking abilities
∎ Problem-solving skills

Responsibilities & Context:
∎ Thorough knowledge of customer service, office management and basic bookkeeping procedures
∎ Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets)
∎ Schedule shifts
∎ Ensure timely and accurate customer service
∎ Handle complaints and specific customers requests
∎ Ensure proper mail distribution
∎ Thorough knowledge of customer service, office management and basic bookkeeping procedures
∎ Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets)
∎ Schedule shifts
∎ Ensure timely and accurate customer service
∎ Handle complaints and specific customers requests
∎ Ensure proper mail distribution

Skills & Expertise:

Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Uniform
∎ Meal
∎ Uniform
∎ Meal
∎

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Sylhet

Company Information:
∎ A Renowned Hotel

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 6 Jul 2024

Category: Receptionist/PS