Front Office Manager / Executive

Job Description

Title: Front Office Manager / Executive

Company Name: A Renowned Hotel

Vacancy: 12

Age: at least 25 years

Location: Sylhet

Minimum Salary: Negotiable

Experience:
∎ At least 2 years
∎ The applicants should have experience in the following business area(s):Hotel, Resort

Published: 25 Jun 2024

Education:
∎ Bachelor/Honors
∎ Diploma or Short Course in Hotel Management will be preferred
∎ Diploma or Short Course in Hotel Management will be preferred

Requirements:

Additional Requirements:
∎ Age at least 25 years
∎ Minimum 2/3 years (Executive) & 6/7 years (Manager) experience in 3/4-star hotel or resort
∎ The ability to remain positive and focused in a fast-paced environment
∎ Good time management skills
∎ A professional appearance
∎ Must have very good knowledge of using hotel software
∎ Proficiency in English (oral and written)
∎ Solid knowledge of MS Office, particularly Excel and Word
∎ The ability to learn new skills quickly
∎ Excellent communication and people skills
∎ Good organizational and multitasking abilities
∎ Problem-solving skills
∎ Minimum 2/3 years (Executive) & 6/7 years (Manager) experience in 3/4-star hotel or resort
∎ The ability to remain positive and focused in a fast-paced environment
∎ Good time management skills
∎ A professional appearance
∎ Must have very good knowledge of using hotel software
∎ Proficiency in English (oral and written)
∎ Solid knowledge of MS Office, particularly Excel and Word
∎ The ability to learn new skills quickly
∎ Excellent communication and people skills
∎ Good organizational and multitasking abilities
∎ Problem-solving skills

Responsibilities & Context:
∎ Thorough knowledge of customer service, office management and basic bookkeeping procedures
∎ Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets)
∎ Schedule shifts
∎ Ensure timely and accurate customer service
∎ Handle complaints and specific customers requests
∎ Ensure proper mail distribution
∎ Thorough knowledge of customer service, office management and basic bookkeeping procedures
∎ Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets)
∎ Schedule shifts
∎ Ensure timely and accurate customer service
∎ Handle complaints and specific customers requests
∎ Ensure proper mail distribution

Skills & Expertise:

Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Uniform
∎ Meal
∎ Uniform
∎ Meal


Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Sylhet

Company Information:
∎ A Renowned Hotel

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 6 Jul 2024

Category: Receptionist/PS

Interested By University

University Percentage (%)
National University 14.00%
Leading University 2.67%
Sylhet Polytechnic Institute 2.00%
North East University Bangladesh 2.00%
Metropolitan University 2.00%
Sylhet International University, Sylhet 2.00%
University of Chittagong 1.33%
Madan Mohan College 1.33%
M.C. College, Sylhet. 1.33%
1.33%

Interested By Age Range

Age Range Percentage (%)
20-30 60.67%
31-35 18.00%
36-40 11.33%
40+ 4.00%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 34.67%
20K-30K 39.33%
30K-40K 14.67%
40K-50K 4.67%
50K+ 6.67%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 20.67%
0.1 - 1 years 10.67%
1.1 - 3 years 10.67%
3.1 - 5 years 16.00%
5+ years 42.00%

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