Front Office Manager

Job Description

Title: Front Office Manager

Company Name: Best Western Plus Maya

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline

Experience Requirements:
∎ At least 10 year(s)

Job Responsibilities:
∎ Trains, cross -trains, and retrains all front office personnel.
∎ Supervises workload during shifts.
∎ Maintains working relationships and communicates with all departments.
∎ Maintains master key control.
∎ Resolves guest problems quickly, efficiently, and courteously.
∎ Reviews and completes credit limit report.
∎ Works within the allocated budget for the front office.
∎ Checks cashiers in and out and verifies banks and deposits at the end of each shift.
∎ Enforces all cash-handling, check-cashing, and credit policies.
∎ Conducts regularly scheduled meetings of front office personnel.
∎ Monitor high balance guest and take appropriate action.
∎ Ensure implementation of all hotel policies and house rules.
∎ Operate all aspects of Front Office computer system, including software maintenance, report generation and analysis, and simple configuration changes.
∎ Prepare revenue and occupancy forecasting.
∎ Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner.
∎ Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests managers and other employees.
∎ Monitor all V.I.P 's special guests and requests.
∎ Maintain required pars of all front office and stationary supplies.
∎ Review daily front office work and activity reports generated by Night Audit.
∎ Review Front office log book and Guest feedback forms on a daily basis.
∎ Perform other duties as requested by management.

Additional Requirements:
∎ Age 30 to 36 years
∎ Both males and females are allowed to apply

Salary: Negotiable

Application Deadline: September 20, 2019

Company Information:
∎ Best Western Plus Maya
∎ Address : Plot # 1C & 2C, Road 17-18, Kabi Farooq Sharoni, Nikunja - 2, Dhaka 1229
∎ Web : www.bwplusmaya.com
∎ Business : Best Western Plus Maya , the finest 4-Star Hotel in Beautiful Bangladesh, is being operated by Best Western Hotels & Resorts. over 4700 upscale and luxury hotels & resorts in 109+ countries.

Category: Hospitality/ Travel/ Tourism

Read Before Apply: 1. Candidates applying in 2 different position will lead to disqualification 2. Contacting BWPM officials for any kind reference is strictly prohibited 3. Please apply through BD jobs online application only and any other means of cv submission will lead you to disqualification .4. Candidates must have to attend interview if selected.