Front Office Executive (Male/Female)

Job Description

Title: Front Office Executive (Male/Female)

Company Name: Innotel Dhaka

Vacancy: 02

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline

Experience Requirements:
∎ 2 to 3 year(s)
∎ The applicants should have experience in the following area(s): At least 3 year(s) in Hotel property.

Job Responsibilities:
∎ Administer all guest departure on everyday basis and ensure compliance to all established manual and computer procedures.
∎ Monitor all inquiries for reservation and manage all communication with clients for hotel rates and assist to increase revenue though occupancy.
∎ Develop and maintain effective professional relationship with all clients and provide assistance on phone and in person.
∎ Monitor all work of employees and ensure optimal performance of hotel departments and ensure compliance to all established standards.
∎ Ensure optimal level of customer services for all guests and manage all communication with guests for check in and check out process.
∎ Maintain neat and clean desk and lobby area at all times and greet all guests with courtesy.
∎ Administer and perform all cashier functions and perform efficient cash drawer and ensure accuracy in calculating all credit card payments.
∎ Analyze all hotel functions and maintain standards and recommend strategies to increase revenue for hotel.
∎ Monitor all operations and ensure compliance to all quality assurance standards when dealing with customers.
∎ Coordinate with laundry department and assist to clean guestrooms.

Additional Requirements:
∎ Age 26 to 30 years
∎ Both males and females are allowed to apply
∎ The applicants should have experience in the following area(s): Front Desk, Receptionist.
∎ The applicants should have experience in the following business area(s): Hotel, Resort, Motel
∎ Must speak, read. Write, and understand the primary language used in the workplace.
∎ Must be able to speak and understand the primary language used by the guests who visits the hotel.
∎ Experience: Previous hotel-related experience desired.
∎ Physical: Requires fingering, grasping, writing, standing, sitting, walking, repetitive motions, hearing, visual acuity, and may on occasion.
∎ Person who knows the Nice Hotel Software, He/ She get the preference.

Salary: Negotiable

Compensation & Other Benefits:
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 10 Feb 2023

Company Information:
∎ 11 Jan 2023
∎ Innotel Dhaka
∎ Address : House #23, Road #10, Block E, Dhaka
∎ Web : innotelbatonrouge.com
∎ Business : hotel

Category: Hospitality/ Travel/ Tourism

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Source: bdjobs.com

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