Front Office Executive (Female)

Job Description

Title: Front Office Executive (Female)

Company Name: Noorjahan Grand

Vacancy: --

Age: At least 25 years

Job Location: Sylhet (Sylhet Sadar)

Salary: Tk. 12000 - 18000 (Monthly)

Experience:

• At least 3 years
• The applicants should have experience in the following business area(s): Hotel, Resort

• At least 3 years
• The applicants should have experience in the following business area(s): Hotel, Resort

• Age At least 25 years
• Only Female

• Must be able to understand and speak in English.

• Greet and welcome guests upon arrival with professionalism and warmth

• Perform check-in and check-out procedures efficiently

• Handle guest inquiries, requests, and complaints promptly

• Provide information about hotel services, amenities, and local attractions

• Manage room reservations and cancellations via phone, email, or in person

• Process payments and maintain accurate billing records

• Coordinate with housekeeping and maintenance to fulfill guest needs

• Maintain a clean, organized, and professional front desk area

• Uphold security procedures, including verifying guest identification

• Ensure guest satisfaction and promote a positive guest experience