Job Description
Title: Front Desk & Customer Care Intern
Company Name: GrowUp Agro Tech Ltd
Vacancy: --
Age: 18 to 42 years
Location: Dhaka (Mohakhali)
Salary: Tk. 8000 - 12000 (Monthly)
Published: 17 Apr 2025
Education:
∎ Bachelor/Honors, Higher Secondary
Requirements:
Additional Requirements:
∎ Age 18 to 42 years
Responsibilities & Context:
∎ Maintain and update visitor logs, employee in/out records, and correspondence registers.
∎ Welcome and assist visitors, including Board members and stakeholders, and direct them appropriately.
∎ Manage incoming and outgoing letters/documents efficiently.
∎ Report to the Head of Admin, Head of Operations, or DMD as needed.
∎ Monitoring working updates and informing the concerns.
∎ Any other tasks assigned by the management time to time.
∎ Handle customer inquiries via phone, email, and social media.
∎ Resolve customer complaints and provide effective solutions.
∎ Maintain accurate customer records and update databases.
∎ Follow up with customers to ensure satisfaction and build strong relationships.
∎ Ensuring the customer has a positive experience with the company.
∎ Responding to customer service issues in a timely manner.
∎ Maintaining accurate records and documenting all customer service activities and discussions.
∎ Efficiently handle inbound and outbound calls and inform them to the relevant dept.
∎ Maintain and update visitor logs, employee in/out records, and correspondence registers.
∎ Welcome and assist visitors, including Board members and stakeholders, and direct them appropriately.
∎ Manage incoming and outgoing letters/documents efficiently.
∎ Report to the Head of Admin, Head of Operations, or DMD as needed.
∎ Monitoring working updates and informing the concerns.
∎ Any other tasks assigned by the management time to time.
∎ Handle customer inquiries via phone, email, and social media.
∎ Resolve customer complaints and provide effective solutions.
∎ Maintain accurate customer records and update databases.
∎ Follow up with customers to ensure satisfaction and build strong relationships.
∎ Ensuring the customer has a positive experience with the company.
∎ Responding to customer service issues in a timely manner.
∎ Maintaining accurate records and documenting all customer service activities and discussions.
∎ Efficiently handle inbound and outbound calls and inform them to the relevant dept.
Skills & Expertise:
Compensation & Other Benefits:
∎ Performance bonus
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Workplace:
∎ Work at office
Employment Status: Internship
Gender:
∎ Only Female
Job Location: Dhaka (Mohakhali)
Company Information:
∎ GrowUp Agro Tech Ltd
∎ Ambon Complex, 99 Mohakhali C/A, Dhaka 1212
∎ https://growupagro.tech/
∎ Growup is a dynamic and forward-thinking organization that operates as a sister concern of ROSA NGO, dedicated to revolutionizing the agricultural landscape by providing essential services and support to farmers and stakeholders. Growup is committed to enhancing the livelihoods of farmers, agriculture facilitators, partner merchants, and consumers by integrating technology and modern agricultural practices into their operations.
Address::
∎ Ambon Complex, 99 Mohakhali C/A, Dhaka 1212
∎ https://growupagro.tech/
∎ Growup is a dynamic and forward-thinking organization that operates as a sister concern of ROSA NGO, dedicated to revolutionizing the agricultural landscape by providing essential services and support to farmers and stakeholders. Growup is committed to enhancing the livelihoods of farmers, agriculture facilitators, partner merchants, and consumers by integrating technology and modern agricultural practices into their operations.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 2 May 2025
Category: Receptionist/PS
