Front Desk Assistant
Job Description
Title: Front Desk Assistant
Company Name: Islamic Relief Bangladesh
Vacancy: 1
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
Experience Requirements:
∎ At least 1 year(s)
Job Responsibilities:
∎ Front desk management - 50%
∎ Greeting and welcoming guests upon arrival at the office and maintaining relevant records.
∎ Maintaining and receiving letters, messages, and documents record to dispatch them to the concerned authority.
∎ Ensure all telecommunication systems are functioning properly, such as the intercom, PABX, etc.
∎ Screening incoming calls as requested to route them to their proper recipient, taking and relaying messages as needed.
∎ Frequent Email and mobile phone correspondence with the relevant vendor/personnel.
∎ Conveying basic information to the phone calls and the visitors of general inquiries
∎ Guiding security guards on office procedures and IRB standards to maintain while corresponding with visitors/staff.
∎ Operation Support - 30%
∎ Maintaining and preserving the movement register.
∎ Proceeding all kinds of couriers (Documents/materials) to versatile IRFOs while maintaining records.
∎ Transcribing all courier bills with all relevant’s and submitting them to IRCO finance.
∎ Creating and/or maintaining filing systems and ensuring updated information; obtaining documents and information from in-house and external sources to perform information searches when required.
∎ Conference room booking and meeting/event arrangement based on requirements.
∎ Prepare and preserve challan and get a pass as and when needed.
∎ Prepare and submit purchase requests (PR), goods and service receiving notes (GSRN) as well as bill submissions to the relevant.
∎ Undertaking record-keeping system/documentation in line with IRB record management guidelines.
∎ General HR-15%
∎ Make Phone Calls/SMS/emails etc. to all candidates for appearing in the selection process.
∎ Attend to all candidates who will appear in the selection process.
∎ Arrange required documents, Logistics & other belongings for Selection Process Session.
∎ Arrange required documents, Logistics & other belongings for the Induction session.
∎ Maintaining liaison with the vendor for proceeding with official ID card, Insurance membership card, and society ID card (if needed).
∎ Communicate & cooperate with external HR Vendors in relation to HR activities.
∎ Reviewing and compiling IRCO and IRFO staff attendance records while ensuring the signature of supervisors in each record and submitting it to HRD.
∎ Preserving medical bills of all staff of IRFO and IRCO for the weekly submission to the insurance company representative while maintaining records for future reference.
∎ Liaise with the insurance company following the recommendation of IRB-HRD
∎ Other Requirement-10%
∎ Willing and able to travel frequently for extended periods and to remote areas as and when needed.
∎ Organizing and planning the front desk management for more advancement.
∎ Participate & involved with seasonal programs (Ramadan, Qurbani, Winterization, etc.) to implement the MEAL interventions.
∎ Ensure the safety of team members from any harm, abuse, neglect, harassment, exploitation, Fraud, Bribery & Money Laundering to achieve the program’s goals of safeguarding implementation and as well as Act as a key source of support, guidance, and expertise on the safeguarding of harm, abuse, neglect, harassment, and exploitation, Fraud, Bribery & Money Laundering for establishing a safe working environment
∎ Being a member of Islamic Relief as a child-friendly organization, it is the core responsibility and obligation of each staff member to understand and obey the IR Child Protection & PSEA Policy and respond accordingly as and when required.
∎ Perform any other duties assigned by the line manager.
Additional Requirements:
∎ Age 25 to 30 years
∎ Only females are allowed to apply
∎ Experience in working with Front Desk management, Administrative & HR-related interventions.
∎ Excellent Reading/Writing/Speaking/Listening skills in English & Bengali
∎ Facilitation Skill
∎ Coordination/Advocacy/Networking/Communication Skill
∎ Reporting & Documentation
∎ Monitoring & Evaluation Skill
∎ Financial management
∎ Decision-making skill
∎ Conflict resolution skill
∎ Leadership skill
∎ Self-development
∎ Problem-solving skill
∎ Planning, analytical and organizational skills
∎ Ability to work under pressure and manage stress/workload effectively
∎ Supportive, effective, and good team player.
∎ Mental Health Stability
∎ Adaptive Behavioral Skill
∎ Person with disability are encouraged to apply
Salary: Tk. 23816 (Monthly)
Compensation & Other Benefits:
∎ Mobile bill, Tour allowance, Provident fund, Weekly 2 holidays, Insurance, Gratuity
∎ Festival Bonus: 1
∎ Other benefits will be applied as per organizational HR policy.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 3 Nov 2022
Company Information:
∎ 22 Oct 2022
∎ Islamic Relief Bangladesh
∎ Address : Bangladesh Country Office: House # 10, Road # 10, Block-K, Baridhara, Dhaka-1212
∎ Web : islamicrelief.org.bd
∎ Business : Islamic Relief Worldwide (IRW) - founded in 1984 and based in Birmingham, UK - is an independent humanitarian and development organization. It supports the world’s most vulnerable people in their fight against poverty & sufferings regardless of race, political affiliation, gender, or belief, and without expecting anything in return. It is a signatory to the Code of Conduct for the International Red Cross and Red Crescent Movement.
IRW has a presence in 45 countries across the globe. Some funds of the organization come from individual donations and others from institutional donors such as the DFID, EU, SIDA, CIDA/IDRF, Forum Syd, WFP, UNDP, and ECHO.
Islamic Relief(IR) started working in Bangladesh in 1991 in order to help the distressed survivors of the devastating cyclone by providing emergency relief and supporting communities to rebuild in the wake of that cyclone. Initially, it focused on emergency relief & disaster preparedness activities. Later on, it expanded its programs on both humanitarian and development challenges. Now it works in an integrated manner combining emergency humanitarian assistance, short-term work opportunity, shelter support, awareness & training on different DRR, climate change, development, health & hygiene and social issues, cash grant, IGA means, health & nutrition, safe water & sanitation, education, advocacy and linkage with different service providers. As a registered charity, IR is open and transparent; it continually assesses its work and operational methods to improve impact and effectiveness.
Islamic Relief values and commitment to safeguarding: IRB is committed to preventing any type of unwanted behavior at work including sexual harassment, exploitation and abuse, lack of integrity, and financial misconduct; and committed to promoting the welfare of children, young people, adults, and beneficiaries with whom IRB engages. IRB expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us. All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter-Agency Misconduct Disclosure Scheme.
In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse, and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
Category: NGO/Development
: For more details on Job information, Please download the job description from our official websites (islamicrelief.org.bd). Female Candidates are highly encouraged to apply. However, Islamic Relief Bangladesh considers diversity in the workplace and is a committed equal opportunity employer. We encourage applications from all suitable candidates regardless of gender, race, family or marital status, ethnicity, age, disability, class, caste, or religion.
Source: bdjobs.com
Deadline Expired on 3rd Nov 2022
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