F&B Cashier
Job Description
Title: F&B Cashier
Company Name: Renaissance Dhaka Gulshan Hotel RDGH
Vacancy: 3
Job Location: Dhaka, Dhaka (Gulshan, GULSHAN 1)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: MS Word/ Excel/ PowerPoint/ OneNote
Experience Requirements:
∎ 1 to 5 year(s)
∎ The applicants should have experience in the following business area(s):
Hotel
Job Responsibilities:
∎ Follow company and department policies and procedures.
∎ Protect the privacy and security of guests and coworkers.
∎ Maintain confidentiality of proprietary materials and information.
∎ Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
∎ Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
∎ Perform other reasonable job duties as requested by Supervisors.
∎ Thank guests with genuine appreciation and provide a fond farewell.
∎ Address guests' service needs in a professional, positive, and timely manner.
∎ Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
∎ Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.
∎ Assist other employees to ensure proper coverage and prompt guest service.
∎ Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
∎ Engage guests in conversation regarding their stay, property services, and area attractions/offerings.
∎ Speak to guests and co-workers using clear, appropriate and professional language.
∎ Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.
∎ Support all co-workers and treat them with dignity and respect.
∎ Develop and maintain positive and productive working relationships with other employees and departments.
∎ Partner with and assist others to promote an environment of teamwork and achieve common goals.
∎ Comply with quality assurance expectations and standards.
Additional Requirements:
∎ Age 26 to 35 years
∎ Both males and females are allowed to apply
Salary: Negotiable
Compensation & Other Benefits:
∎ Festival Bonus: 2
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2 (Yearly)
∎ Attractive Service Charge benefit
∎ Compensatory Duty Meal
∎ Bereavement Leave & Others as per Law
∎ Group Insurance Coverage
∎ Uniform & Complimentary Laundry Facility
∎ Extensive Take Care Activities
∎ Engaging Work Environment
∎ In-house Doctor Support
∎ Comprehensive Learning & Development Program
∎ Career Advancement
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 8 Aug 2023
Company Information:
∎ 9 Jul 2023
∎ Renaissance Dhaka Gulshan Hotel RDGH
∎ Address : 78 Gulshan Avenue, Gulshan-1, Dhaka -1212
Category: Hospitality/ Travel/ Tourism
:
Source: bdjobs.com
Deadline Expired on 8th Aug 2023
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