Executive/Senior Executive - Sales & Reservation
Job Description
Title: Executive/Senior Executive - Sales & Reservation
Company Name: Bengal Travel & Tours Limited
Vacancy: 01
Job Location: Chattogram, Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Minimum Bachelors/BBA with major in Marketing from any reputed University
∎ Skills Required: Excellent customer service skills, Good communication skills, Negotiation Skills, Problem Solving Skills, Target Oriented, Team player
Experience Requirements:
∎ At least 2 year(s)
∎ The applicants should have experience in the following area(s):
Passenger GSA, Reservation and ticketing, Tour Packages
∎ The applicants should have experience in the following business area(s):
Immigration/Visa Processing, Travel Agent
Job Responsibilities:
∎ Provide one-stop customer services through answering any queries on domestic and international tickets, tour packages, visa assistance and other ancillary services as required.
∎ Make timely reservations of tickets and tour packages requested. Drive negotiations with corporate and individual clients that realizes sales with higher profit margin.
∎ Achieve quarterly/monthly/yearly sales targets/KPIs as assigned.
∎ Achieve sales volume and profit targets provided by different local and foreign airliners, retaining maximum commissions and expanding the bottom line. Achieve the incentive targets set by various GDS, such as Sabre, Amadeus and Galileo.
∎ Assist colleagues in promotion and sale of all services that achieves their country budget, as well as incentive targets.
∎ Ensure brand visibility of all services through lucrative marketing initiatives in social media and other direct marketing channels to increase sales. Recommend and drive new business development opportunities that enriches the BTTL brand.
∎ Keep up-to-date on market competition to retain and attract customers that keeps customer pipeline in intact and lowers churn rate.
∎ Ensure existing and new client visits every week to generate new sales leads.
∎ Maintain liaison with travel partners, airlines, hotels to manage booking and schedules to the satisfaction of customers.
∎ Ensure timely customer support and feedback, on-time preparation of daily sales, refund and re-issue report as required.
Additional Requirements:
∎ Knowledge of IATA, TOAB, ATAB regulations and practices
∎ Good working relations with different agencies
∎ Experience in recurring correspondence, liaison with corporate/individual clients
∎ Proficient in Business Communication
∎ Proficient in computer applications
Salary: Negotiable
Compensation & Other Benefits:
∎ Mobile bill, Weekly 2 holidays, Gratuity
∎ Festival Bonus: 2
∎ Other attractive benefits are offered as per company policy!
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 22 Jul 2021
Company Information:
∎ 15 Jul 2021
∎ Bengal Travel & Tours Limited
Category: Marketing/Sales
: Interested candidates are requested to apply online through BDjobs.com
