Executive, Ticketing & Reservation

Job Description

Title: Executive, Ticketing & Reservation

Company Name: Esquire Group

Vacancy: 1

Job Location: Anywhere in Bangladesh

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline
∎ Training/Trade Course: GDS ticketing system,Ticketing Reservation

Experience Requirements:
∎ 1 to 5 year(s)
∎ The applicants should have experience in the following area(s): hotel booking, Reservation/ Ticketing, Travel Agent, Visa Processing
∎ The applicants should have experience in the following business area(s): Travel Agent

Job Responsibilities:
∎ Undertaking various travel and tourism related tasks using digital technologies,
∎ Online payment gateway management for travel ticketing,
∎ Coordinating with other departments,
∎ Selling airline ticket, visas, packages etc
∎ Selling holiday and travel products to customers
∎ Booking hotel, issuing ticket and emailing ticket
∎ Ensuring all bookings & reservations are processed accurately,
∎ Handling internal & external customer orders and payments
∎ Liaising with tour operators and other key partners such as hotels and airlines regarding bookings and schedules
∎ Strategic planning and preparing contents for various Travel Services including Holiday, Flight, Hotel, Visa, Car, Bus, Consultancy etc.
∎ Developing outdoor and indoor branding strategy to increase the brand visibility
∎ Inform clearly all customers of terms, conditions and cancellation policy for each booking.
∎ Maintaining a regular record of the transactions made in excel sheet on daily basis.
∎ Provide Office Administrative support

Additional Requirements:
∎ Amazing Customer Service Skills.
∎ Brilliant Attention to Detail.
∎ Understand airlines fare rules, Re-validations, Re-issue and/or Refunds and cancellation etc.
∎ Interpreting IATA and ATAB regulations.
∎ Dealing with complicated customer itineraries
∎ User amadeus command line interface for flight ticketing,

Salary: Negotiable

Compensation & Other Benefits:
∎ As per company policy

Application Deadline: October 10, 2019

Company Information:
∎ Esquire Group
∎ Address : Esquire Tower, 21, Shaheed Tajuddin Ahmed Sarani, Tejgaon, Dhaka-1208.
∎ Web : www.esquire.com.bd

Category: Hospitality/ Travel/ Tourism

Read Before Apply: The job requires experience in handling airline ticketing, reservation and visa processing skills