Executive - Telemarketing

Job Description

Title: Executive - Telemarketing

Company Name: Suvastu Properties Ltd.

Vacancy: 02

Job Location: Dhaka (Gulshan)

Employment Status: Full-time

Educational Requirements:
∎ BBA / MBA in Marketing from Public University or top rank Private University only.
∎ Training/Trade Course: Call Center Related Taining Will be Added Advantage.
∎ Skills Required: Excellent in Operating Computer, Experince to maintain ERP Software, Microsoft Office Applications

Experience Requirements:
∎ 2 to 3 year(s)
∎ The applicants should have experience in the following area(s): Call Center, Call Center Agent, Call Center Management, Customer Care, Customer Relationship Management, Customer Service, Telemarketing, Telemarketing and direct sales
∎ The applicants should have experience in the following business area(s): Real Estate, Group of Companies, Multinational Companies, Manufacturing (FMCG), Telecommunication

Job Context:
∎ Applications are invited for the post of Executive - Telemarketing having experience in Real Estate / Group of Companies.
∎ 02 - 03 years of work experience from reputed Real Estate / Group of Companies.
∎ Professional, mentally and physically sound conditions are required to apply for this position.
∎ Applicants must fulfill the selection criteria.

Job Responsibilities:
∎ Answering all incoming calls from clients and ensure instant client's satisfaction.
∎ Receive and respond to incoming phone, email and live chat queries in a professional and timely manner.
∎ Update all kinds of clients affairs, product quality and handle clients complaint.
∎ Communicate all project over the phone Periodically.
∎ Handle and resolve clients complaints. Make prospect clients database.
∎ Keep records of all conversations in our call center database in a comprehensible way.
∎ Targeted lead generate through Facebook/Email/SMS campaign or paper advertisement.
∎ Maintain both verbal & written communication with clients.
∎ Working closely with sales department with client complaint and client's satisfaction for better interest of the company.
∎ Generate Reports of activity in daily / weekly / monthly formats for submission to the departmental head.
∎ Any other responsibilities assign by the departmental head / Management.

Additional Requirements:
∎ Age 25 to 28 years
∎ Only males are allowed to apply
∎ Professional, mentally and physically sound conditions are required to apply for that post.
∎ Must be non smoker.
∎ He should have very pleasant personality with excellent communication skills in Bengali & English.

∎ Attractive salary & compensation packages will be provided as remuneration.

Compensation & Other Benefits:
∎ Mobile bill
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Conveyance Bill.
∎ Contributory Welfare Fund.
∎ Other benefits & facilities will be provided according to existing company policy.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 25 Mar 2023

Company Information:
∎ 18 Mar 2023
∎ Suvastu Properties Ltd.
∎ Address : Suvastu Properties Ltd., Suvastu Imam Square (5th floor), 65, Gulshan Avenue - 1, Dhaka - 1212, Bangladesh.
∎ Web : www.suvastuproperties.com
∎ Business : `SUVASTU PROPERTIES LTD` is a New Emergence from `SUVASTU DEVELOPMENT LTD` to Cater in the Premium and Innovative Sectors of the Housing Industry.

Real Estate (Commercial & Residential)
Architecture Frim
Design & Development

Category: Customer Support/Call Centre


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