Executive - Telemarketing

Job Description

Title: Executive - Telemarketing

Company Name: Concord Group

Vacancy: 01

Age: 25 to 45 years

Job Location: Dhaka

Salary: Negotiable

Experience:

• 1 to 3 years
• The applicants should have experience in the following business area(s): Real Estate

• Bachelor/Honors

• 1 to 3 years
• The applicants should have experience in the following business area(s): Real Estate

• Age 25 to 45 years
• Only Female

Managing customer queries on social media platforms to ensure proper customer service.

Purpose of the Position:

Executive-Telemarketing is responsible for generating qualified leads for the CRDL and CPS business units. She is also responsible for accurately entering and maintaining lead data in the CRM system, ensuring timely follow-up and responding to customer queries to enhance the company's brand reputation and customer experience.

Major Duties and Tasks:

Communicate with customers to assist them regarding any query.

Make inbound and outbound calls/messages to encouraging customers to refer us to others.

Follow up all the leads generated from social media to convert them into potential leads.

Input all the lead data on CRM software to keep records of all the customers and leads.

Respond to social media-based customer queries timely to increase the company brand's reputation.

• T/A,Gratuity,Mobile bill,Insurance
• Salary Review: Yearly
• Lunch Facilities: Partially Subsidize
• Festival Bonus: 2

Earned Leave, Casual Leave, Sick Leave, Entertainment Benefits and others benefits as per company policy.