Title: Executive/ Sr. Executive, Service (Chromatography & Mass Spectrometry)
Company Name: OMC Limited
Vacancy: --
Age: 24 to 30 years
Job Location: Anywhere in Bangladesh
Salary: Negotiable
Experience:
M.Sc/ B.Sc in EEE/ ETE/ Applied Physics/ Electronics
2-3 years of experience in laboratory equipment specially on chromatography & Mass Spectrometry service.
Proficient skills in Microsoft Office, including Microsoft Word and Microsoft Excel
Excellent customer service and problem-solving skills
High quality organizational skills
The ability to work well under deadlines and to multitask
The ability to build relationships and coalitions within the community
Excellent verbal and written communication skills
Excellent critical thinking and problem-solving skills
Regularly field visit and co-coordinating and monitoring the customers.
Perform other assignment as and when required by the department/Management.
Responsible for promptly identifying and resolving service issues.
Assess the service needs of clients and connect them with the correct provider.
Create and maintain a database of clients and client needs
Assess client issues and provide recommendations to fix problems
Maintain good relationships with service providers and clients to keep customer base
Expand the list of resources and providers to assure there are no gaps in services
Other benefits as per company policy.