Executive/ Senior Executive IT

Job Description

Title: Executive/ Senior Executive IT

Company Name: ServicEngine Ltd.

Vacancy: 16

Job Location: Jashore, Dhaka (Kawran Bazar, Mohakhali)

Employment Status: Full-time

Educational Requirements:
∎ BSc in CSE/ICE/EEE or similar subjects from a reputed educational institution
∎ Skills Required: CyberSecurity, Datacenter, Networking

Experience Requirements:
∎ 1 to 3 year(s)
∎ The applicants should have experience in the following area(s): IT Compliance, IT Support Service
∎ The applicants should have experience in the following business area(s): IT Enabled Service

Job Responsibilities:
∎ Act as key contact point to manage evolving client expectations, needs, and priorities to ensure client satisfaction
∎ Support Ticketing Task management (tracking, assigning, checking back ticket).
∎ Network Management (Internet troubleshoot, ISP communicate, solving immediate problems) & Ensuring network up time.
∎ Floor Diagram (managing changes, workstation, planning, coordinating)
∎ IT procurement management (Planning, Price collect based on required products specifications, communicate with vendors)
∎ IP phone management (balance check, service, vendor communicate)
∎ Proxy access management (Proxy service checkup, vendor communicate, coordinating with team if they face problem)
∎ LDAP Management (Monthly audit, update leaver's list)
∎ Other IT Portal management (updating, troubleshooting)
∎ IT orientation training for new joiners
∎ IT awareness training for employee time-to-time
∎ Team roaster management & leave management
∎ Coordinate with the IT support team to solve any kinds of technical issues and daily IT works.
∎ R&D on new technical solutions/technology/processes innovations.
∎ Be a part of yearly audit / compliance programs.

Additional Requirements:
∎ Age 24 to 35 years
∎ Only males are allowed to apply
∎ Knowledge on Linux, Windows and Mac OS support, in addition - Information security, cloud SaaS, Cisco, Mikrotik, networking, Scripting, clustering, High availability, fault-tolerance and storage backup etc. anyone or more expertise.
∎ Networking and Datacenter literacy will get preference.
∎ IT Compliance and Cybersecurity knowledge will get advantage.
∎ Need to have strong interpersonal skills, good listener, especially when problems arise.
∎ Ability to manage multiple troubleshooting at same time and capability to work independently.
∎ Ability to propose viable solutions to problems, strong analytic skills and action Oriented.
∎ Desire to learn globalization by working closely with a delivery organization
∎ Mastery of English language skill - both written and verbal.
∎ Physical Requirements :-
∎ Capability to work in any delivery zones or regions.
∎ Ability to work at Night shift including 24/7 roster based (Max- 8 Hrs.) duty.

Salary: Negotiable

Compensation & Other Benefits:
∎ Weekly 2 holidays, Insurance, Over time allowance
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Night Shift Allowance

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 31 May 2023

Company Information:
∎ 16 May 2023
∎ ServicEngine Ltd.
∎ Address : House# 8, Abbas Garden, DOHS Mohakhali, Dhaka - 1206
∎ Web : www.sebpo.com
∎ Business : SEBPO is a leading global outsourcing partner to many of the world’s largest advertising, technology and media companies. The company specializes in ad operations, creative services, quality assurance and data solutions. SEBPO offers industry expertise and process governance so organizations can scale, innovate and control costs.
SEBPO has been consistently recognized as one of the “5000 Fastest Growing Private Companies in America” by Inc.
Founded in 2006, SEBPO is based in New Jersey with delivery centers in Bangladesh and El Salvador. To learn more about SEBPO, please visit www.sebpo.com

Category: IT/Telecommunication


Similar Jobs

Telesales Executive

Executive EDI/IT

Graphics Designer & Digital Marketing Manager

Flutter Developer

wordpress developer

Jr. Support Engineer / Support Engineer, IPTSP Technical Team

Full Stack Developer / Software Engineer (ASP .Net / Oracle)

Junior Assistant Engineer

Website Developer

SEO Specialist

Sales Manager

ICT Specialist

Senior Software Engineer (Laravel /Python/Django)

IT Support Engineer

Software Project Lead

Software Technical Lead (Mobile Application Development)

UX/UI Designer and Developer

Office Executive

Jr. IT Executive

Support Engineer & Sales Marketing

Assistant IT Admin

Software Engineer (PHP/MySQL/R)

Digital Marketer (Fresher)

Information Management Officer

Hardware Support Engineer

Executive (Flutter Developer)

Executive (ASP.NET Software Developer)

Mid/ Senior Backend Developer (PHPLaravel)

Senior DevOps Engineer

DevOps Engineer

Business Analyst

Android Developer

MARN / MEAN Stack Developer

Software Engineer (ASP.NET)

Executive - IT & Supply

.Net developer with React Expertise

Business Analyst

Senior Executive/Assistant Manager, E-commerce Services SSLCOMMERZ

Technical Project Manager

Software Engineer (Angular/React)