Executive / Senior Executive - Customer Service (International)

Job Description

Title: Executive / Senior Executive - Customer Service (International)

Company Name: Alpha Info Tech

Vacancy: 2

Age: 20 to 35 years

Job Location: Dhaka (DOHS Baridhara)

Salary: Tk. 20000 - 30000 (Monthly)

Experience:

Published: 2026-01-26

Application Deadline: 2026-02-25

Education:

• A Level
• Bachelor/Honors
• Masters

• Age 20 to 35 years
• Only Male

• Near-native English language proficiency is must.

• Proficiency in Microsoft Office applications.

• Strong communication and interpersonal skills.

• Ability to multitask and manage time effectively.

• 1-2 Years of experience in relevant department (who provides customer service in English) would get preference.

• Freshers are also encouraged to apply.

Job Responsibilities:

• Provide exceptional customer service to our clients via phone, email.

• Resolve customer queries and issues promptly and effectively.

• Maintain accurate records of customer interactions and transactions. 

• Collaborate with team members to ensure a seamless customer experience.

• Note: Office Hour: 2pm - 11pm (April - October), 3pm - 12am (November - March). Weekend: Sunday. Please do not apply if you are not fine with this time frame.

• Competitive starting salary with potential for growth.

• Professional development opportunities.

• Positive and dynamic work environment.

• Yearly Salary Review

• 2 Festival Bonuses

• Yearly Holiday Scheme after successful completion of 1 year.