Executive / Senior Executive - Customer Service (International)

Job Description

Title: Executive / Senior Executive - Customer Service (International)

Company Name: Alpha Info Tech

Vacancy: 04

Age: 20 to 35 years

Location: Dhaka (DOHS Baridhara)

Salary: Tk. 20000 - 30000 (Monthly)

Published: 15 Apr 2025

Education:
∎ A Level, Bachelor/Honors, Masters

Requirements:

Additional Requirements:
∎ Age 20 to 35 years
∎ Near-native English language proficiency is must.
∎ Proficiency in Microsoft Office applications.
∎ Strong communication and interpersonal skills.
∎ Ability to multitask and manage time effectively.
∎ 1-2 Years of experience in relevant department (who provides customer service in English) would get preference.
∎ Freshers are also encouraged to apply.
∎ Near-native English language proficiency is must.
∎ Proficiency in Microsoft Office applications.
∎ Strong communication and interpersonal skills.
∎ Ability to multitask and manage time effectively.
∎ 1-2 Years of experience in relevant department (who provides customer service in English) would get preference.
∎ Freshers are also encouraged to apply.

Responsibilities & Context:
∎ Provide exceptional customer service to our clients via phone, email.
∎ Resolve customer queries and issues promptly and effectively.
∎ Maintain accurate records of customer interactions and transactions.
∎ Collaborate with team members to ensure a seamless customer experience.
∎ Job Responsibilities:
∎ Provide exceptional customer service to our clients via phone, email.
∎ Resolve customer queries and issues promptly and effectively.
∎ Maintain accurate records of customer interactions and transactions.
∎ Collaborate with team members to ensure a seamless customer experience.

Skills & Expertise:

Compensation & Other Benefits:
∎ Competitive starting salary with potential for growth.
∎ Professional development opportunities.
∎ Positive and dynamic work environment.
∎ Yearly Salary Review
∎ 2 Festival Bonuses
∎ Yearly Holiday Scheme after successful completion of 1 year.
∎ Competitive starting salary with potential for growth.
∎ Professional development opportunities.
∎ Positive and dynamic work environment.
∎ Yearly Salary Review
∎ 2 Festival Bonuses
∎ Yearly Holiday Scheme after successful completion of 1 year.

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Male

Job Location: Dhaka (DOHS Baridhara)

Job Highlights:
∎ Exciting Opportunity for English Speakers (Male Only)!Join the Alpha Info Tech Team as a Customer Service Executive / Senior Executive!Are you ready to embark on an exhilarating journey with Alpha Info Tech, a leading UK-Based Company

Read Before Apply:

Interested applicants should submit their current resume (mentioning expected salary) and a cover letter (justifying why you are suitable for the position) to: [email protected]

[Calling out to candidates from Gulshan, Badda, Baridhara, Banani, Baridhara DOHS, Uttara, Khilkhet, Kalachandpur, Bashundhara R/A, Kuril, Mirpur, and nearby areas - your opportunity awaits!]

Candidate who lives outside of Dhaka and who are not confident in your English speaking skills, please do not apply.

Join Alpha Info Tech and take the first step towards a rewarding career. We look forward to hearing from you!

Apply Procedure:

Email your CV:
∎ Send your CV to the given email [email protected]

Company Information:
∎ Alpha Info Tech
∎ House no: 517/5, Road no: 10, Baridhara DOHS, Dhaka-1206, Bangladesh
∎ We are A leading UK based Company. We started our operations in the year 2020. At Alpha Info Tech, we`re dedicated to providing excellent customer support solutions that increase client satisfaction and foster business expansion. Our goal is to bridge between our parent company`s clients and themselves through effective communication. Currently we are expanding our operations and hence we are looking for skilled professionals.

Address::
∎ House no: 517/5, Road no: 10, Baridhara DOHS, Dhaka-1206, Bangladesh
∎ We are A leading UK based Company. We started our operations in the year 2020. At Alpha Info Tech, we`re dedicated to providing excellent customer support solutions that increase client satisfaction and foster business expansion. Our goal is to bridge between our parent company`s clients and themselves through effective communication. Currently we are expanding our operations and hence we are looking for skilled professionals.

Application Deadline: 15 May 2025

Category: Customer Support/Call Centre