Title: Executive - Sea Export
Company Name: A Reputed Freight Forwarding Company
Vacancy: --
Age: Na
Job Location: Dhaka
Salary: Negotiable
Experience:
Master’s/MBA any reputed University
3-4 Years working experience in any reputed Freight Forwarding company
Strong relation with all of Shipping Company in Bangladesh
Sound knowledge of MBL, HBL, Vessel Schedule and Sea port operation related issues.
Solid knowledge Sea Export documentation and Customer service-related works
Strong communication and interpersonal skills
Problem-solving attitude with attention to detail
Follow up senior guideline manage tasks
Proficiency in MS Office and smoothly computer knowledge
Job Summary:
We are a leading Freight Forwarding Company.
We are looking for a fresher dynamic and customer-focused individual to join our team as officer Sea Export Freight depart.
The ideal candidate will be responsible for ensuring excellent service standards, responding efficiently to customer inquiries, and maintaining high customer satisfaction.
We encourage candidates who provided they are committed to long-term service.
Key Responsibilities:
Candidate must have excellent communication skill in English both written and oral
Handle customer inquiries via phone, email, and in-person interactions
Provide accurate information about products and services
Resolve customer complaints in a timely and professional manner
Maintain records of customer interactions and transactions
Coordinate with internal departments to ensure customer issues are resolved
Follow up with customers to ensure satisfaction
Meet performance targets and service quality standards as per the company policy
Excellent Team work capability
Salary and other benefits: Negotiable
As per the company policy.