Executive, Sales & Marketing (Holidays)

Job Description

Title: Executive, Sales & Marketing (Holidays)

Company Name: Travel Business Portal

Vacancy: 5

Age: 22 to 28 years

Job Location: Dhaka, Chattogram (Chattogram Sadar), Sylhet (Sylhet Sadar)

Salary: Negotiable

Experience:

• 1 to 2 years
• The applicants should have experience in the following business area(s): Travel Agent
• Freshers are also encouraged to apply.

• Bachelor/Honors

• 1 to 2 years
• The applicants should have experience in the following business area(s): Travel Agent
• Freshers are also encouraged to apply.

• Age 22 to 28 years

• Strong communication skills — clear, polite, and confident in both spoken and written communication.
• Friendly and customer-focused personality with a proactive and solution-oriented mindset.
• High attention to detail, especially important for planning and managing travel logistics.
• Proficiency in Microsoft Office (Word, Excel, Outlook); experience with CRM systems is an advantage.
• Comfortable using the internet and online tools for destination research and price comparison.
• Strong multitasking and organizational skills; able to work efficiently in a fast-paced, dynamic environment.

• Respond promptly and professionally to customer inquiries via phone, email, and in person.
• Build and nurture strong, long-term client relationships to ensure satisfaction and repeat business.
• Address and resolve customer complaints with professionalism, empathy, and a sense of urgency.
• Maintain accurate and up-to-date records of customer interactions, bookings, and transactions.
• Collaborate with the sales and service teams by sharing customer feedback and insights to enhance offerings.
• Make proactive outbound calls to promote holiday packages, travel services, and special offers.
• Assist clients with their travel needs by providing tailored advice and recommendations.
• Prepare and deliver customized quotations based on individual customer requirements.
• Conduct detailed internet research on destinations, packages, and pricing to support accurate and competitive quotations.
• Follow up with customers post-booking to confirm satisfaction, ensure service delivery, and encourage referrals or repeat business.
• Responsible for creating and updating travel itineraries in line with client requirements and organizational policies.
• Ensure itineraries are clear, cost-effective, and aligned with schedules and budgets.

• Mobile bill
• Salary Review: Yearly
• Festival Bonus: 2