Executive, Sales & Customer Care

Job Description

Title: Executive, Sales & Customer Care

Company Name: Larisaan

Vacancy: 15

Age: 20 to 35 years

Job Location: Dhaka (Kuril)

Salary: Negotiable

Experience:

• 1 to 5 years
• The applicants should have experience in the following business area(s): E-commerce, E-commerce Startup
• Freshers are also encouraged to apply.

• Higher Secondary
• Bachelor/Honors

• 1 to 5 years
• The applicants should have experience in the following business area(s): E-commerce, E-commerce Startup
• Freshers are also encouraged to apply.

• Age 20 to 35 years

• Having experience in E-Commerce platforms will get a preference. 

• Excellent proficiency in MS Office applications must. 

• Setting a mind to listen to customer inquiries properly and provide prompt resolution.

• Good English & Bangla Typing speed & negotiation skills is a must.

• Must have the willingness to learn, vast communication, problem-solving nature & leadership skills.

Company Overview:

Larisaan Bangladesh Ltd. is a rapidly growing and reputed startup in the e-commerce industry, focused on delivering a seamless and trustworthy online shopping experience across Bangladesh. With a commitment to innovation, quality products and customer satisfaction, the company is building a strong digital marketplace that connects customers with convenience and reliability.

Job Context:

We’re looking for a results-driven Sales Representative with excellent interpersonal skills to actively seek out and engage customer prospects with sincerity, dedication and professionalism.

Job Responsibilities:

• Look for sales chances and understand what customers need.

• Proficiency in managing customers over inbound or outbound calls is mandatory.

• Maintain relationship with the customers via Facebook page messages and emails.

• Maintain good professional relationships with customers and ensure satisfaction to the highest level.

• Maintain records and other documentation and up to date Daily and monthly reports of sales.

• Quickly solve customer complaints and pass on important issues to the right staff.

• Cooperate with colleagues and ensure fast support to customers with highest level of professionalism.

• Set up positive mind for any other tasks assigned by the management time to time.

• Review your own sales performance, aiming to meet or exceed targets.

• Annual Increment (After Probation/Eligibility)

• 2 Times Yearly Festival Bonus

• Performance Bonus

• All Government holidays as per company policy