Title: Executive (Front Desk)
Company Name: Shilmoon Specialized Hospital
Vacancy: 0
Age: 18 to 35 years
Job Location: Gazipur (Tongi)
Salary: Negotiable
Experience:
Patient care: Greet patients and visitors, answer questions, and provide directions. Comfort patients and help them feel at ease.
Appointments: Schedule and confirm appointments, surgeries, and other procedures. Track availability and prepare patients for their appointments.
Check-in and check-out: Collect patient information and process check-in and check-out.
Communication: Answer phones, take messages, and direct calls to the appropriate staff. Liaise with other departments to ensure patient needs are met.
Documentation: Update and organize patient records, and ensure patients have the proper documentation. Assist patients with completing forms.
Billing: Process billing and co-payments, and provide information about payment policies.
Reception area: Maintain a clean and organized reception area.
Confidentiality: Maintain patient confidentiality.
Coordination: Coordinate with other departments to ensure patient needs are met.