Executive, Customer Support
Job Description
Title: Executive, Customer Support
Company Name: Padda Bazar Limited
Vacancy: 1
Age: 22 to 30 years
Job Location: Dhaka (Banasree)
Salary: Negotiable
Experience:
- 1 to 2 years
- The applicants should have experience in the following business area(s): E-commerce
- Freshers are also encouraged to apply.
Published: 2025-08-18
Application Deadline: 2025-08-28
Education:
- Bachelor/Honors
Requirements:
- 1 to 2 years
- The applicants should have experience in the following business area(s): E-commerce
- Freshers are also encouraged to apply.
Skills Required: Communication in English,Customer Support/ Client Service
Additional Requirements:
- Age 22 to 30 years
- Only Female
Most important Excellent verbal and written communication skills in English.
Proficiency in basic computer applications such as Microsoft Office, Excel and Google sheet management
Willingness to learn and adapt to new software/tools as required.
Strong interpersonal skills, patience, and a customer-focused mindset.
Ability to multitask, prioritize, and manage time effectively.
Responsibilities & Context:
Company Overview: Shoppers World is an Australia-based e-commerce company dedicated to delivering a seamless online shopping experience across a wide range of products. Shoppers World is sister concern of Paddabazar. From fashion and lifestyle to electronics and everyday essentials, our platform caters to the modern consumer with quality, convenience, and customer satisfaction at its core.
Our Bangladesh operations serve as the backbone of our business, handling all backend activities including customer support, order processing, logistics coordination, and technical support. With a growing team of talented professionals in Bangladesh, we ensure smooth and efficient service for our global customer base.
Job Responsibilities:
- Handle customer inquiries and complaints through phone, email, or live chat.
- Provide accurate, valid, and complete information to customers.
- Maintain positive and professional communication with clients at all times.
- Keep detailed records of customer interactions.
- Contribute to team efforts by accomplishing related tasks as needed.
Job Other Benifits:
- Competitive salary and benefits package.
- Friendly and professional working environment.
- Opportunities for career growth and skill development.
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Only Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 7.14% |
| International University of Business Agriculture and Technology | 4.76% |
| Stamford University Bangladesh | 4.76% |
| Siddheswari Degree College | 4.76% |
| edan mohila College | 2.38% |
| University of Information Technology and sciences | 2.38% |
| Lalmatia Mohila College | 2.38% |
| European University of Bangladesh | 2.38% |
| Bangladesh Hotel Management & Tourism Training Institute | 2.38% |
| Govt. Tolaram College, Narayanganj | 2.38% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 76.19% |
| 31-35 | 16.67% |
| 36-40 | 4.76% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 69.05% |
| 20K-30K | 26.19% |
| 30K-40K | 4.76% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 30.95% |
| 0.1 - 1 years | 26.19% |
| 1.1 - 3 years | 21.43% |
| 3.1 - 5 years | 2.38% |
| 5+ years | 19.05% |
