Executive - Customer Success

Job Description

Title: Executive - Customer Success

Company Name: Bdjobs.com Limited

Vacancy: --

Age: 22 to 28 years

Job Location: Dhaka

Salary: Negotiable

Experience:

• 1 to 2 years
• The applicants should have experience in the following business area(s): Training Institutes, Direct Selling/Marketing Service Company, Business-to-Business (B2B) Software and Services Startup, E-commerce Startup

• Bachelor of Business Administration (BBA) in Marketing
• Master of Business Administration (MBA) in Marketing

• 1 to 2 years
• The applicants should have experience in the following business area(s): Training Institutes, Direct Selling/Marketing Service Company, Business-to-Business (B2B) Software and Services Startup, E-commerce Startup

• Age 22 to 28 years

Job Platform experienced Candidates will get high preference .

• Establish clear client retention goals

• Assist customers with setting up and navigating web applications

• Promote the value of the product

• Upsell services and products with the brand image

• Promote value through customer experience

• Review customer complaints and concerns and seek to improve the customer experience

• Develop and execute strategies to meet revenue targets

• Identify new business opportunities and build relationships with potential clients

• Manage and grow existing client accounts

• Collaborate with internal teams to ensure client satisfaction

• The job will require lots of corporate client visits

• Additional responsibilities include event management, fair participation etc.

• Conveyance Bill

• Lunch Allowance

• Mobile Allowance