Executive - Customer Service
Job Description
Title: Executive - Customer Service
Company Name: Transport Net
Vacancy: 1
Age: 25 to 35 years
Job Location: Dhaka
Salary: Negotiable
Experience:
- 1 to 2 years
- The applicants should have experience in the following business area(s): Freight forwarding
Published: 2024-12-04
Application Deadline: 2024-12-31
Education:
- Bachelor/Honors
- Masters
Requirements:
- 1 to 2 years
- The applicants should have experience in the following business area(s): Freight forwarding
Skills Required: Client Service,Customer Support
Additional Requirements:
- Age 25 to 35 years
Responsibilities & Context:
Booking receive from customer & make shipping plan.
Cargo book with MLO to meet customer desired eta at destination.
Follow up shipment routing & check the connection.
Preparing Shipment advice.
Taking existing buyer approval.
Communicate customers & MLO over phone, by email.
Visiting customer when needed.
Submit SI.
Send to customer draft B/L.
Preparing Freight Invoice & Debit note.
Preparing Export & Import Report for Sea.
Send Pre Alert to agent & buyer.
Agent handling.
Release & Surrender B/L.
Updating customer profile.
Submitting AMS & AFR.
Preparing shipment log.
Coordination with Customer Service & Operation team regarding various issues of existing customers.
Job Other Benifits:
As per company policy
Employment Status: Full Time
Job Work Place:
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
