Executive, Customer Service
Job Description
Title: Executive, Customer Service
Company Name: Premium Attire
Vacancy: 2
Age: Na
Job Location: Dhaka (Nadda)
Salary: Tk. 12000 - 14000 (Monthly)
Experience:
- At most 1 year
- The applicants should have experience in the following business area(s): Call Center, Online Retail Startup
Published: 2025-09-28
Application Deadline: 2025-10-05
Education:
- Higher Secondary
- Bachelor/Honors
Requirements:
- At most 1 year
- The applicants should have experience in the following business area(s): Call Center, Online Retail Startup
Skills Required: Computer Literacy
Additional Requirements:
Responsibilities & Context:
Manage and respond to customer inquiries via phone, social media, website, and chat promptly.
Process online orders accurately, ensuring correct product, size, and delivery details.
Promote products through social media posts, campaigns, and online marketing initiatives.
Track order status and coordinate with the delivery team to ensure timely dispatch.
Handle customer complaints, returns, and refunds professionally to maintain satisfaction.
Maintain records of online sales and generate daily/weekly reports for management.
Monitor online stock levels and notify the inventory team when items are low or out of stock.
Job Other Benifits:
- Performance bonus,Over time allowance
- Salary Review: Yearly
- Festival Bonus: 2
Office Hours: 10 AM-07 PM & 04 PM-01 AM (Work from home after 10 PM)
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
