Executive, Customer Service (Male, Female Both)

Job Description

Title: Executive, Customer Service (Male, Female Both)

Company Name: Point Link South Asia Ltd.

Vacancy: 5

Age: Na

Job Location: Dhaka

Salary: Negotiable

Experience:

  • At least 2 years
  • The applicants should have experience in the following business area(s): Trading or Export/Import


Published: 2026-03-31

Application Deadline: 2026-04-30

Education:
  • Graduation From Any Discipline



Requirements:
  • At least 2 years
  • The applicants should have experience in the following business area(s): Trading or Export/Import


Skills Required:

Additional Requirements:
  • At least 2 years Experienced on textile customer service, familiar with ERP system operation and LC operation

  • Very good at MS Word, MD Excell, Power point, Internet Browsing and other office applications.

  • Fluency in English (written & spoken)

  • Professional appearance and strong communication skills to represent the company brand

  • Basic Mandarin is a plus



Responsibilities & Context:

Location : Office & Factory Visit as per need.

Duty Time: 9 am to 6 pm

Responsibility:

  • Receiving bulk orders from customers and follow the orders until payments done.

  • Receiving customer new development requests and follow the developments until technical files signed

  • Follow customer sampling request

  • Quotation and customer price referencing in ERP system

  • Price negotiation

  • Customer quality issue support

  • Regular customer visit

  • Career Path: Promotion to Senior Executive within 2 years based on performance.

  • Opportunity to work closely with China HQ and international clients



Job Other Benifits:
    • Yearly Increment Based on Performance

    • 2 Festival Bonus as Per Company Policy

    • Mobile Bill

    • Full Free Lunch

    • Transport Bill for Factory Visit



Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre

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