Executive (Customer Care)

Job Description

Title: Executive (Customer Care)

Company Name: Green Life Hospital Ltd.

Vacancy: --

Age: Na

Job Location: Dhaka (Dhanmondi)

Salary: Negotiable

Experience:

  • 2 to 3 years
  • The applicants should have experience in the following business area(s): Hospital


Published: 2026-04-13

Application Deadline: 2026-04-23

Education:
  • Bachelor Degree from any recognized University.



Requirements:
  • 2 to 3 years
  • The applicants should have experience in the following business area(s): Hospital


Skills Required:

Additional Requirements:
  • At least 2-3 year(s) experiences in a renowned hospital as same position.



Responsibilities & Context:

Job Context

Green Life Hospital Ltd. a renowned hospital at Dhaka is looking for Executive (Customer Care) personnel in the following position.

Job Responsibilities

  • Register new patients on the computer system. Responsible to enter all the details of the patient in HIS and register the patient.

  • Register the OPD appointments; make admissions in the medical software.

  • Receive visitors or patients, ascertain their needs and direct them accordingly.

  • To do indoor admission and to make the case paper.

  • To meet and greet patients, members of the public and visitors to the practice in a friendly and courteous manner

  • Arranging stretcher, wheelchair or ambulance for the patient as and when required.

  • Check all things in the OPD are in proper place.

  • Guide the patient to payment counter

  • If doctor is not coming or coming late, to inform other departments of the same.

  • Keeps record of calls placed

  • Maintaining various registers and files in department and those required for key quality indicators.

  • Maintain open and professional relations with team members, promoting a strong team.



Job Other Benifits:
    • As per GLHL policy


Employment Status: Full Time

Job Work Place:

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Healthcare/Medical

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