Executive (Customer Care)

Job Description

Title: Executive (Customer Care)

Company Name: Green Life Hospital Ltd.

Vacancy: --

Location: Dhaka (Dhanmondi)

Minimum Salary: Negotiable

Experience:
∎ 2 to 3 years
∎ The applicants should have experience in the following business area(s):Hospital

Published: 8 Dec 2024

Education:
∎ Bachelor Degree from any recognized University.
∎ Bachelor Degree from any recognized University.

Requirements:

Additional Requirements:
∎ At least 2-3 year(s) experiences in a renowned hospital as same position.
∎ At least 2-3 year(s) experiences in a renowned hospital as same position.

Responsibilities & Context:
∎ Register new patients on the computer system. Responsible to enter all the details of the patient.
∎ Register the OPD appointments; make admissions in the hospital software.
∎ Receive visitors or patients, ascertain their needs and direct them accordingly.
∎ To do indoor admission and to make the case paper.
∎ To meet and greet patients and visitors to the practice in a friendly and courteous manner.
∎ Arranging stretcher, wheelchair or ambulance for the patient as and when required.
∎ Check all things in the OPD are in proper place.
∎ Guide the patient to payment counter.
∎ If doctor is not coming or coming late, to inform other departments of the same.
∎ Keeps record of calls placed.
∎ Maintaining various registers and files in department and those required for key quality indicators.
∎ Maintain open and professional relations with team members, promoting a strong team.
∎ Green Life Hospital Ltd. a renowned hospital at Dhaka is looking for Executive (Customer Care) personnel in the following position.
∎ Responsibilities:
∎ Register new patients on the computer system. Responsible to enter all the details of the patient.
∎ Register the OPD appointments; make admissions in the hospital software.
∎ Receive visitors or patients, ascertain their needs and direct them accordingly.
∎ To do indoor admission and to make the case paper.
∎ To meet and greet patients and visitors to the practice in a friendly and courteous manner.
∎ Arranging stretcher, wheelchair or ambulance for the patient as and when required.
∎ Check all things in the OPD are in proper place.
∎ Guide the patient to payment counter.
∎ If doctor is not coming or coming late, to inform other departments of the same.
∎ Keeps record of calls placed.
∎ Maintaining various registers and files in department and those required for key quality indicators.
∎ Maintain open and professional relations with team members, promoting a strong team.

Skills & Expertise:

Compensation & Other Benefits:
∎ As per GLHL policy.

Employment Status: Full Time

Job Location: Dhaka (Dhanmondi)

Apply Procedure:

Hard Copy:
∎ Only short listed candidates will be notified. No need apply for smoker.
∎ Photograph must be enclosed with the resume.
∎ Complete resume with cover letter & signature, recent 2 copy`s photograph, all certificates & mark sheets copy, NID photocopy & all relevant documents may please be sent to Managing Director, Green Life Hospital Limited, House # 32, Road # Green Road (Bir Uttam KM Shafiullah Sarak), Dhanmondi, Dhaka-1205, on or before 18th December 2024 mentioning the post on the top of the envelope.

Company Information:
∎ Green Life Hospital Ltd.
∎ House # 32, Road # Green Road (Bir Uttam KM Shafiullah Sarak), Dhanmondi, Dhaka-1205
www.greenlifehospital.com.bd

Address::
∎ House # 32, Road # Green Road (Bir Uttam KM Shafiullah Sarak), Dhanmondi, Dhaka-1205
∎ www.greenlifehospital.com.bd

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 18 Dec 2024

Category: Others

Interested By University

University Percentage (%)
National University 10.38%
University of Dhaka 4.36%
Daffodil International University (DIU) 2.14%
State University of Bangladesh 1.90%
Govt. Titumir College 1.74%
Jagannath University 1.51%
Eden mohila College 1.35%
Dhaka College 1.35%
World University of Bangladesh 1.19%
Jahangirnagar University 1.11%

Interested By Age Range

Age Range Percentage (%)
20-30 67.35%
31-35 22.11%
36-40 6.58%
40+ 3.09%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 39.86%
20K-30K 48.65%
30K-40K 9.59%
40K-50K 1.35%
50K+ 0.55%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 17.04%
0.1 - 1 years 9.43%
1.1 - 3 years 23.45%
3.1 - 5 years 18.94%
5+ years 31.14%

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