Executive - Corporate Customer Support
Job Description
Title: Executive - Corporate Customer Support
Company Name: Business Network
Vacancy: 05
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Science (BSc) in CSE
∎ Skills of TCP/IP and Server Management will be a plus.
∎ CCNA/MTCNA Course complete will be added as a plus point but not mandatory.
∎ Age: upto 30 years
∎ Training/Trade Course: CCNA,MTCNA
Experience Requirements:
∎ At most 2 year(s)
∎ The applicants should have experience in the following area(s):
ISP
∎ Freshers are also encouraged to apply.
Job Responsibilities:
∎ Provide professional and friendly support consistently via telephone, electronic help desk, and live chat with outstanding customer service skills and a dedication to the customer service experience.
∎ To ensure customer support both indoor & outdoor within lowest possible time.
∎ System monitoring and response.
∎ Performing scheduled maintenance tasks.
∎ Support the day to day business operations.
∎ Preparing reports, documentation and provide training to users.
∎ Roaster duty (Day Shift/ Night Shift).
∎ Any other task assigned by management.
Additional Requirements:
∎ Age at most 30 years
∎ Only males are allowed to apply
∎ Must Be a Team Player.
∎ can do attitude.
∎ Ability to work flexible hours during critical condition.
∎ Excellent problem-solving skills.
∎ Excellent verbal and written communication skills in Bangla & English is a must.
∎ Should have the ability to work under pressure.
∎ Proficiency in MS office, Web documentation, E-Mailing, Internet Browsing etc is must.
∎ Must have the mentality to work for long term with the Company.
∎ Experienced person will be given preference but not mandatory.
Salary: Negotiable
Compensation & Other Benefits:
∎ T/A, Mobile bill, Provident fund
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Application Deadline: November 15, 2019
Company Information:
∎ Business Network
∎ Address : House #145, Road #12, Block #G, South Banasree, Khilgaon, Dhaka-1219.
∎ Web : www.bnet-bd.com
Category: IT/Telecommunication
Read Before Apply: Please mention the position name in the mail subject.
