Title: E-commerce & Operations Executive
Company Name: TRADCON
Vacancy: 5
Age: 24 to 40 years
Job Location: Dhaka
Salary: Tk. 10000 - 15000 (Monthly)
Experience:
Basic to good knowledge of computer operation is required.
Good typing and data-entry skills.
Basic knowledge of Microsoft Word and Excel will be preferred.
Ability to accurately enter and update product information.
Ability to manage online orders and update order status properly.
Good communication and customer-handling skills.
Basic understanding of e-commerce operations is an advantage.
Knowledge of Mobile, Computer, and IT Accessories will be an advantage.
Must be energetic, responsible, punctual, and disciplined.
Must have a positive attitude and willingness to learn.
Ability to work under pressure and meet deadlines.Ability to work effectively as part of a team.
Must be willing to handle, organize, and shift products when required.
Candidates with previous experience in e-commerce, online order management, retail, product entry, or inventory management will be preferred.
Enter, update, and manage product information in the company’s e-commerce system.
Create and maintain product listings, including product names, specifications, prices, images, and stock status.
Receive, process, and manage online customer orders.
Verify order details and coordinate with customers regarding orders when required.
Coordinate with delivery personnel/couriers for timely order processing and delivery.
Monitor and update order status in the system.
Maintain accurate product and stock records.
Check product availability before processing online orders.
Assist with receiving, organizing, sorting, and shifting products between the store, warehouse, and designated locations.
Check physical stock and report any discrepancies between physical and system records.
Maintain proper product arrangement and display.
Assist customers by providing accurate information about products, prices, availability, and specifications.
Handle basic computer operations related to product entry, order management, sales, inventory, and documentation.
Assist in preparing basic sales, order, product, and stock reports.
Promote and sell Mobile, Computer, and IT Accessories when required.
Maintain good knowledge of the company’s products and services.
Support daily e-commerce, store, and sales operations.
Coordinate with team members regarding products, orders, inventory, deliveries, and customer requirements.
Maintain professional and courteous communication with customers.
Perform other relevant duties assigned by the management.