Duty Manager

Job Description

Title: Duty Manager

Company Name: HANSA a premium residence under Unique Hotel & Resorts PLC (a concern of Unique Group)

Vacancy: 01

Age: 28 to 35 years

Job Location: Dhaka (Uttara)

Salary: Negotiable

Experience:

• 3 to 4 years
• The applicants should have experience in the following business area(s): Hotel, Group of Companies

• Bachelor of Business Administration (BBA) in Hospitality Management

• 3 to 4 years
• The applicants should have experience in the following business area(s): Hotel, Group of Companies

• Age 28 to 35 years
• Only Male

• Excellent customer service and communication skills.

• Proven leadership and team management experience.

• Exceptional organizational and multitasking abilities.

• Confidence in handling guest complaints with diplomacy and professionalism

• Financial awareness and an understanding of operational KPIs.

• Flexibility to work shifts, including evenings, weekends, and holidays.

HANSA – A Premium Residence by Unique Hotel & Resorts PLC (A Concern of Unique Group) is looking for a Duty Manager – Front Office to develop and implement “Front Office” activities & policies to increase brand values

• Supervising hotel operations during assigned shifts.

• Handling guest inquiries, feedback, and complaints promptly and professionally.

• Monitoring room reservations, check-ins, and check-outs.

• Coordinating with housekeeping and maintenance to ensure rooms and facilities meet brand standards.

• Supporting staff with training, motivation, and performance management.

• Maintaining safety, security, and compliance with hotel policies.

• Assisting with financial and administrative tasks, such as end-of-day reporting.

• Acting as the senior point of contact in the absence of the General Manager or Front Office Manager.

• Provident fund,Mobile bill,Insurance,Medical allowance
• Salary Review: Yearly
• Festival Bonus: 2

• Duty Meal

• Uniform