Director, Sales
Job Description
Title: Director, Sales
Company Name: Amari Dhaka
Vacancy: 01
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor/ Master's Degree/ MBA in Business Administration, Sales & Marketing or Tourism & Hospitality Management.
Experience Requirements:
∎ At least 7 year(s)
Job Context:
∎ Objective:
∎ To create immediate awareness of the product in local market, penetrate all market segments systematically to get the product known, train and supervise staff for Sales, maintain and develop the potential market mix based on the available room mix, develop a base of corporate accounts which are the most important segment in term of revenue, develop a base of Wholesales Agents which are the most important segment in term of occupancy, develop contracts with Incentive houses by promoting the hotels location and facilities, assist in promotion and sell the F&B outlets as well as the Banqueting facilities on the local market, responsible for minimizing environmental impacts and delivering results against the hotel`s environmental goal.
Job Responsibilities:
∎ GENERAL:
∎ Develops and formulates Sales strategies
∎ Sets objectives for the Sales
∎ Surveys rate structures of competing markets and competitors and proposes new rate structures to GM for discussions whenever deemed necessary.
∎ Prepares and forwards periodical surveys about competition and competing markets.
∎ Maintains and develop effective employee relations where it relates to Sales.
∎ Sets up and implements policies and guidelines for the department
∎ SALES ACTIVITIES:
∎ Promotes the image of the hotel, the hotel group and its individual properties.
∎ Creates new contracts, negotiates contracts and generalize sales.
∎ Provides personalized services together with the staff to selected clients, agents and operators and agents.
∎ Monitors activities and performance of all assigned staff.
∎ Co-ordinates sales and promotes business for the hotel locally.
∎ Investigates potential markets by studying various reference and industry publications for sales leads.
∎ Invites and entertains selected operations, agents and representatives.
∎ INVESTIGATES POTENTIAL MARKETS BY :
∎ Receiving Sales Department and Front Office correspondence.
∎ Analyzing guest history and registration card files.
∎ Studying guest questionnaires.
∎ Reviewing government statistics on visitor arrivals.
∎ Analyzing competition's sales and promotion efforts
∎ Studying various reference and industry publications for sales leads.
∎ REPORTS AND STATISTICS:
∎ Forwards a weekly or bi-weekly sales report as well as daily report of the sales staff's activities to GM.
∎ Takes responsibilities for the co-ordination of producing the monthly sales statistics
∎ ADMINISTRATION:
∎ Conducts such functions as employee orientation, performance appraisal, coaching and counseling and dismissal if necessary to ensure appropriate staffing and productivity.
∎ Develops and implements formal training plans for the sales staff.
∎ Ensures efficient and reliable administrative support of the sales staff.
∎ Supervises and updates promotional material, brochures, slides, tariff sheets, sales kits, give-away etc. in co-ordination with GM.
∎ Monitors brochures of contracted operators, agents and representatives to ensure correct presentation of features and promotions of the hotel.
∎ Checks and forwards updates as needed on status of new contracts (contracts printed, send-out, returned, distributed, entered of the system, filed).
∎ Ensures proper internal distribution of contracts and lists of agents, operators and others.
∎ Maintains a proper filing system within department to contain all contracts of the various market segments and other documents.
∎ Supervises handling of incoming and outgoing mail, telex, fax and messages as related to Sales.
∎ Ensures adherence to the Head Office credit lists and its distribution
∎ BRIEFING / MEETING / REPORTS:
∎ Conducts department daily briefing with Sales staff.
∎ Attends and assist GM to conduct the weekly meeting
∎ Attends the monthly Sales meeting together with the Head Office.
∎ Perform other duties as may be assigned.
Additional Requirements:
∎ Minimum 07 year(s) experience in sales or related professional area.
∎ Previous working experience with an International Chain Hotel will be given priority.
∎ High degree of commercial awareness and be able to understand links between sales and profit with excellent sales and negotiation skills.
∎ Very Good business sense and the ability to motivate and lead a team.
∎ Very good commands of both spoken and written in English.
∎ Initiative, hardworking, ability work under pressure, honest with good management.
∎ Knowledge about MS Office, Internet, Fax, Copy Machine, Opera.
∎ CUSTOMER FOCUS: Demonstrates a high level of concern for the customer by going beyond what is required to meet the customer's needs in order to exceed their expectations. Gives customers attention and respect
∎ COMMUNICATION: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message
∎ TALENT MANAGEMENT & DEVELOPMENT: Fostering the development of others by providing a supportive environment for enhanced performance and professional growth
∎ DECISION MAKING / PROBLEM SOLVING: Making decisions and solving problems involving varied levels of complexity, ambiguity and risk
∎ Planning & Organizing: Establishing courses of action for self and others to ensure that work is completed efficiently
∎ FACILITATING CHANGE: Encouraging others to seek opportunities for different and innovative approaches to addressing problems and opportunities; facilitating the implementation and acceptance of change within the workplace
∎ KEY SUCCESS FACTORS
∎ Strong Leadership Abilities
∎ Customer Focus
∎ Strong Communication skills
∎ Business Acumen
∎ Strong People Management skills
∎ Change Management skills
Salary:
∎ Attractive package will depend on the basis of qualification and experience.
Application Deadline: 9 Sep 2020
Company Information:
∎ 17 Aug 2020
∎ Amari Dhaka
∎ Address : Amari Dhaka, 47, Road No 41, Gulshan-2, Dhaka City, Dhaka Division, Bangladesh
∎ Web : www.amari.com/dhaka
∎ Business : Amari is an international brand of Onyx Hospitality Group which is Thailand based and in South Asia they have launched their brand Amari for the first time. It is a five star hotel name Amari Dhaka. Amari Dhaka has 134 guest rooms and suites, three restaurants and bars, including a `destination` rooftop facility plus a function hall suitable for weddings and meeting rooms.
Category: Marketing/Sales
Read Before Apply: Address: Amari Dhaka, 47, Road No 41, Gulshan-2, Dhaka City, Dhaka Division, Bangladesh
Deadline Expired on 9th Sep 2020
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