Digital Support Officer, BRAC Health Programme (BHP)

Job Description

Title: Digital Support Officer, BRAC Health Programme (BHP)

Company Name: BRAC

Vacancy: --

Age: Na

Job Location: Anywhere in Bangladesh

Salary: Negotiable

Experience: --

Published: 2026-07-19

Application Deadline: 2026-07-25

Education:

Requirements: --

Skills Required:

Additional Requirements:

Responsibilities & Context:

BRAC is an international development organisation founded in Bangladesh that partners with over 100 million people living with inequality and poverty globally to create sustainable opportunities to realise potential.

Working at BRAC is not like any other job. It is a platform where you can bring about real change for people who need it the most. We are not just dreaming of a better world, we are building it. Join us to find the way.

Our approach leverages BRAC’s decades of experience in primary healthcare service delivery to enhance the quality to enhance the quality, equity and efficiency of local health systems in rural and urban settings across Bangladesh.

As the public healthcare system strengthens, BRAC role has strategically evolved to be a technical assistance partner, supporting the Government of Bangladesh’s mission to achieve Universal Health Coverage, ensuring everyone receives the care they need.

MAJOR RESPONSIBILITIES:

• Device management and setup, ensure successful running of software in all facilities and communities.

• Provide device support and technical support remotely and physically.

• Deliver training programs including planning, guideline, materials, and assignment.

• Conduct regular community and facility visits and coordinate with vendors to maintain optimal performance.

• Participate in monthly coordination meetings for field users and engage in ongoing professional development opportunities as taking monthly refreshers.

SAFEGUARDING RESPONSIBILITIES

• Ensure the safety of team members from any harm, abuse, neglect, harassment, and exploitation to achieve the programme;s goals on safeguarding implementation. Act as a key source of support, guidance, and expertise on safeguarding for establishing a safe working environment.

• Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.

• Follow the safeguarding reporting procedure in case any reportable incident takes place, encourage others to do so.

Festival Bonus, Health and Life Insurance, Maternity/ Paternity Leave and others as per policy.