Senior Project Assistant (RCMC)

Job Description

Title: Senior Project Assistant (RCMC)

Company Name: Enroute International Limited

Vacancy: --

Age: At least 30 years

Job Location: Cox`s Bazar (Ukhia)

Salary: Tk. 151075 (Monthly)

Experience:

Published: 2026-07-19

Application Deadline: 2026-08-02

Education:

• Completed master’s degree in psychology, anthropology, creative writing, social science, or a relevant field with three years of relevant professional experience.

• Age At least 30 years

Experience:

• Experience in providing coordination supervision, coaching, and mentoring to national staff and non-specialists.
• Experience in providing services to displaced populations, migrants, refugees, or conflict-affected populations.
• Experience in managing and following up on larger teams in the field.
• Experience and knowledge of UN and international agency structures
• Experience in capacity-building activities and curriculum development is an advantage.
• Previous experience in community arts programs is an asset.
• Operational and field experience in health-related issues of migrated and/or displaced persons, program development, migration health, including conceptualization, analysis, and implementation of the program, and resource mobilization.
• Previous experience in an international organization is an advantage.
• Skill in strengthening service delivery programs, performance and quality improvement, and monitoring and evaluation
• Skills in identifying problems and presenting possible solutions to colleagues while taking into account cultural sensitivities-sensitivities.
• Strong oral and written communication and presentation skills in English
• Ability to travel up to 90% time inside the country ( to the CAMPS)

Skills & Competencies:

• Accountability
  • Accepts and gives constructive criticism.
  • Follows all relevant procedures, processes, and policies
  • Meets deadline, cost, and quality requirements for outputs
  • Monitors own work to correct errors
  • Takes responsibility for meeting commitments and for any shortcomings
• Technical
  • Effectively applies knowledge of mental health and psychosocial issues in the execution of responsibilities at the appropriate level
  • Maintains confidentiality and discretion in appropriate areas of work
  • Knowledgeable of the psychosocial impact of forced displacement.
  • Advanced research tools
  • Data analysis and visualization
• Client Orientation
  • Identifies the immediate and peripheral clients of own work
  • Establishes and maintains effective working relationships with clients
  • Identifies and monitors changes in the needs of clients, including donors, governments, and project beneficiaries
  • Keeps clients informed of developments and setbacks
• Continuous Learning
  • Contributes to colleagues' learning
  • Demonstrates interest in improving relevant skills
  • Demonstrates interest in acquiring skills relevant to other functional areas
  • Keeps abreast of developments in own professional area
• Communication
  • Actively shares relevant information
  • Clearly communicates, and listens to feedback on, changing priorities and procedures
  • Writes clearly and effectively, adapting wording and style to the intended audience
  • Listens effectively and communicates clearly, adapting delivery to the audience
  • Is capable of internally and externally connecting different units and organizations that will identify and improve the daily life of the host and refugee community (or beneficiaries)
• Creativity and Initiative
  • Actively seeks new ways of improving programmes or services
  • Expands responsibilities while maintaining existing ones
  • Persuades others to consider new ideas
  • Proactively develops new ways to resolve problems
• Leadership and Negotiation
  • Convinces others to share resources
  • Actively identifies opportunities for and promotes organizational change
  • Presents goals as shared interests
  • Articulates vision to motivate colleagues and follows through with commitments
• Performance Management
  • Provides constructive feedback to colleagues
  • Identifies ways for their staff to develop their abilities and careers
  • Provides fair, accurate, timely, and constructive staff evaluations
  • Uses staff evaluations appropriately in recruitment and other relevant HR procedures
  • Holds directly reporting managers accountable for providing fair, accurate, timely, and constructive staff evaluations
• Planning and Organizing
  • Sets clear and achievable goals consistent with agreed priorities for self and others
  • Identifies priority activities and assignments for self and others
  • Organizes and documents work to allow for planned and unplanned handovers
  • Identifies risks and makes contingency plans
  • Adjusts priorities and plans to achieve goals
  • Allocates appropriate times and resources for own work and that of team members
• Professionalism
  • Masters subject matter related to responsibilities
  • Identifies issues, opportunities, and risks central to responsibilities
  • Incorporates gender-related needs, perspectives, and concerns, and promotes equal gender participation
  • Persistent, calm, and polite in the face of challenges and stress
  • Treats all colleagues with respect and dignity
  • Works effectively with people from different cultures by adapting to relevant cultural contexts
  • Knowledgeable about and promotes IOM core mandate and migration solutions
• Teamwork
  • Actively contributes to an effective, collegial, and agreeable team environment
  • Contributes to, and follows team objectives
  • Gives credit where credit is due
  • Seeks input and feedback from others
  • Delegates tasks and responsibilities as appropriate
  • Actively supports and implements final group decisions
  • Takes joint responsibility for the team's work
• Technological Awareness
  • Learns about developments in available technology
  • Proactively identifies and advocates for cost-efficient technology solutions
  • Understands applicability and limitation of technology and seeks to apply it to appropriate work
• Resource Mobilization
  • Establishes realistic resource requirements to meet IOM needs
• Emergency and Crisis
  • Works effectively in high-pressure, rapidly changing environments;
  • Coordinates actions with emergency response actors and makes use of coordination structures;
  • Supports adequate levels of information sharing between internal units, cluster partners, IOM, and other emergency response actors;
  • Establishes and maintains effective relationships with implementing partners;
  • Makes correct decisions rapidly based on available information

Competencies

The incumbent is expected to demonstrate the following values and competencies:

Values - all IOM staff members must abide by and demonstrate these three values:

• Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates the ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – Behavioral Indicators level 3

• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action-oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge continuously seeks to learn, share knowledge and innovate.
• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring, and motivational way.

Managerial Competencies – Behavioral Indicators level 3

• Leadership: provides a clear sense of direction, leads by example, and demonstrates the ability to carry out the organization’s vision; assists others to realize and develop their potential.
• Empowering others & building trust creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.
• Strategic thinking and vision: works strategically to realize the Organization’s goals and communicates a clear strategic direction.

Languages

• Required: Fluent in English
• Desirable: Local Language

RESPONSIBILITIES AND ACCOUNTABILITIES

• Strengthen field operations at the RCMC to enhance the efficiency and effectiveness of all staff, and volunteers, and ensure quality production and time management.

• Contribute to strengthening the coordination of work between the RCMC core team and volunteers, including activity planning and monitoring; organizing weekly team meetings, monthly activity meetings, and ad-hoc training sessions; participating in monthly CiC or other coordination meetings; and monitoring Cash for Work (CFW) records and payments while promoting accountability and transparency.

• Support RCMC, in organizing exhibitions within the camps, locally within Bangladesh, and at international level.

• Contribute to the development of the IOM strategy in Cox’s Bazar for Rohingya Memory and Cultural Centre (RCMC) towards the provision of integrated Mental Health and Psychosocial Support (MHPSS) Services for all levels of the RCMC’s service provision as per IASC guidelines, using the community-based approach in MHPSS.

• Enhance synergies with all stakeholders including, Nomaindas. Rohingya refugees, NGOs, UN agencies, governments, and donor communities.

• Coordinate, monitor, and provide day to day supervision to RCMC Volunteer teams. This includes monitoring activities, organizing team meetings, addressing gaps, and providing overall support of the network to implement the field level activities

• Support community mobilization strategies, activities, and participation, with emphasis on meaningful inclusion of women, children, the elderly, and persons with disabilities (Age, Gender, and Diversity (AGD) inclusion)).

• Liaise and provide support to the , Artist Facilitator, Product Designer, copywriter, Photographer, and RCMC community volunteer team and coordinate with MHPSS Project Assisstants about designing relevant activities, monitoring their implementation, evaluating the interventions, and ensuring the smooth flow of reporting mechanisms.

• Support the continues research for expansion. New activities, help with the data visualization and data analysis support in coodination with IOM MHD Data team.

• Support the maintenance at the site level of an effective coordination system with IOM other units –SMSD, Protection, WASH, Health of service provision of the RCMC.

• Provide administrative support to the RCMC component by coordinating logistics, procurement activities, vendor communications, and tracking purchase requisitions (PRs), purchase orders (POs), and related procedures to ensure the timely delivery of materials and services to the Centre.

• Contribute to the design and implementation of a comprehensive evaluation system regarding all field-based activities to measure the impact on the affected communities.

• Assist in the identification of gaps and opportunities for RCMC and assist in the development of interventions addressing the identified needs Provide regular reports to the MHPSS and RCMC management on activities to date and indicators achieved in line with the Monitoring and Evaluation tools developed.

• Support the implementation of relevant for the RCMC field teams, humanitarian actors, key community members, and others if required and the overall management of the RCMC center.

• Ensure maintenance of confidential documentation and records of all psychosocial activities implemented.

• Coordinate safe custody of IOM items and equipment on the ground including maintaining an up-to-date inventory including the production/ artefacts, fire equipments, IT devise, CCTV cameras

• To proactively conduct updated assessments, analyze the context at the RCMC and propose interventions to enable the expansion of IOM’s thematic coverage within the camp.

• Perform such other duties as may be assigned.

• Monthly gross salary for this position is BDT 151075.17