Title: Customer Support Executive
Company Name: Internal Test Account for Bdjobs-Mehedi
Vacancy: --
Age: Na
Job Location: Anywhere in Bangladesh
Salary: Tk. 25000 (Monthly)
Experience:
NextGen Solutions Ltd. is seeking energetic and customer-focused individuals for the position of Customer Support Executive. The selected candidates will be responsible for handling customer inquiries and ensuring excellent customer service experience.
Handle inbound and outbound customer calls
Respond to customer queries via phone, email, and social media
Maintain customer records and update information in the system
Resolve customer complaints professionally and efficiently
Coordinate with relevant departments when necessary
Prepare daily customer service reports
Minimum Bachelor’s degree in any discipline
HSC candidates with strong communication skills may also apply
Freshers are encouraged to apply
Previous experience in customer service or call center will be preferred
Good communication skills in Bangla and English
Basic computer and MS Office knowledge
Ability to work under pressure
Positive attitude and teamwork skills