Customer Support Executive (Female)
Job Description
Title: Customer Support Executive (Female)
Company Name: Exord Online
Vacancy: 4
Age: 18 to 30 years
Job Location: Dhaka (Badda, Rampura)
Salary: Tk. 14000 - 26000 (Monthly)
Experience:
- 1 to 5 years
- The applicants should have experience in the following business area(s): ISP, Call Center
Published: 2026-10-18
Application Deadline: 2026-10-31
Education:
- Bachelor/Honors
Requirements:
- 1 to 5 years
- The applicants should have experience in the following business area(s): ISP, Call Center
Skills Required: Call Handling, Complaint Management, Computing Operation, Creative thinker and problem solver, Customer Relationship, Customer Support, Imitativeness and Time Management, Multitasking, Teamwork and Cooperation, Verbal Communication
Additional Requirements:
- Age 18 to 30 years
- Only Female
Responsibilities & Context:
Handle inbound and outbound customer calls professionally.
Identify customer complaints and provide necessary support.
Provide basic technical support for internet connectivity and service-related issues.
Escalate complex technical issues to the concerned departments.
Coordinate with NOC, Technical Support, and Field Operations teams.
Follow up on customer complaints to ensure timely resolution.
Maintain customer records, complaint logs, and service documentation.
Inform customers about internet packages, service plans, and updates.
Ensure customer satisfaction through effective communication and problem-solving.
Job Other Benifits:
- T/A,Mobile bill,Performance bonus
- Festival Bonus: 2
Competitive salary.
Festival bonuses and other benefits as per company policy.
Career growth opportunities.
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Only Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category:
